Criswell Body Shop

4.3 (399reviews)
81%
503 Quince Orchard Rd.,  Gaithersburg,  MD  20878
Bot
Shop AssistantSparkles

In operation 51 years.

We repair all makes and models, and work with all insurance companies.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat 9:00 am - 3:00 pm
* Holiday hours may differ.
Acura
Cadillac CT6
Chrysler
Corvette C8
Dodge
Fiat
GM
GM CRN BrightDrop Fleet
GM Electric Vehicles
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (399)

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My Experience

Likely to Recommend

Repair Quality

car stay at the body shop for four months, i pay 12k for the labor and parts. Problems still existed. staff being unprofessional to repair bring me nothing but disappointment.

Customer Service

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My Experience

read my survey

Likely to Recommend

iwill go out of my way to tell people to not use your dealer

Repair Quality

you have had my truck since November 2015 and it is still not done.

Customer Service

Came to review my truck repairsand there was a Sales rep at the cashier counter looking for a customers trade. the cashier was rude and dismisive and told him that he was not her priority. that was employee to employee. sounds like a great place to work

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My Experience

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Repair Quality

Matt communicated effectively every step of the way!

Customer Service

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Repair Quality

This guy rocks!!!! Quick turn around time before the storm was a real lifesaver. Give him a great survey and a bonus!

Customer Service

This guy rocks!!!! Quick turn around time before the storm was a real lifesaver. Give him a great survey and a bonus!

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Customer Service

This rating is just because of Merle. He was sincere, courteous and very professional. He went to great lengths to ensure I was notified of any delays to the completion of my vehicle. Thank you Merle.

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Service was slow, prioritized low in queue, had to locate a part myself and set up installation with part store since crisswel claimed it was on back order indefinitely

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Repair Quality

I requested an oil change. That was not done. I did not get a call for when my car was ready. I also found a bunch of glass on my also found a lot of glass where the window was broken even though we paid for cleanup.

Customer Service

Do you no longer call when the car is ready

Returned Clean