Criswell Body Shop
In operation 51 years.
We repair all makes and models, and work with all insurance companies.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | 9:00 am - 3:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
There are unresolved issues about the vehicle. My satisfaction depends entirely on how your company is going to deal with these issues.
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Merle was very professional and helpful throughout this process even with numerous issues with the insurance company. He went above and beyond my expectations
Likely to Recommend - 0.5/5.0 -
I will not recommend using Criswell Chevrolet body shop. My parts were confirmed to be ordered and received on specific dates. I was told to drop my car off on Monday of the following week and my parts were never ordered. I was given the okie dokie version of an apology and had to leave work early in order to drop my car off once the parts were received. I filed a complaint about the situation and was told someone would follow up with me. I never received a phone call and the customer service from the moment I finally dropped my car off was non existent going forward. I genuinely felt as if they couldn't wait to get rid of me.
Repair Quality - 4.0/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Absolutely NEVER..I AM PLANNING ON FILING A LAWSUIT IMMEDIATELY
Repair Quality - 0.5/5.0 -
I is still being fixed 6 months later since july
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Terrible body shop quality, horrible customer service
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Merle Jackson was very professional and gave great customer service
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I will never let my family or friends deal with the Chriswell Automotive because It was a nightmare. I am greatly concerned that they really have an "I don't care" attitude and that makes me question the work done and how well it was done.
Repair Quality - 2.0/5.0 -
Lack of detail to issues.
Customer Service - 0.5/5.0 -
I am so dissatisfied with the customer service with Chriswell Automotive. I had to call the guy who sold us the car to get someone from service to contact me. When they did finally call me after 6 attempts, they did not know where my car was, or what was done to it. When I got it back not all the items had been taken care of after providing a list to them. I will never buy or take my car to them ever again in my life.
Returned Clean
Likely to Recommend - 5.0/5.0 -
very likely
Repair Quality - 5.0/5.0 -
Great service and personnel
Customer Service - 5.0/5.0 -
Matthew S.was very hopeful