Criswell Body Shop
In operation 51 years.
We repair all makes and models, and work with all insurance companies.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | 9:00 am - 3:00 pm |
My Experience - 5.0/5.0 -
I had a really good experience with estimator Kevin Figueroa as he walked me through the whole process until I got my car back.
My Experience - 5.0/5.0 -
(Kevin Figueroa) and the entire team provide excellent customer service. I truly appreciate the service, they kept me informed every step of the way.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Recomendado al 💯
Repair Quality - 5.0/5.0 -
Excelente
Customer Service - 5.0/5.0 -
Muy bueno
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0 -
I have an insurance agency and always refer my local clients who own Chevys to you, so that they do not have to use the in-network body shop. if they did not want to.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I was told the car would be washed and inside vacuumed. That did not happen. Also, no one brought the vehicle back to me after I had waited for over 45 minutes. When I finally got the key and went and found it on the lot myself, the car was dirty and there was an empty Coke can in the console. I'm not very happy about this
Likely to Recommend - 1.0/5.0
Repair Quality - 0.5/5.0 -
I was promised a washed and vacuumed vehicle and it didn't happen. Also the light ring around the plug was not repaired as asked. And the pick up experience was very frustrating. I waited 45 minutes and finally went out and found the car on the lot myself and was able to eventually get the keys and drive it away after finding and empty coke can in the (dirty) console. VERY UNHELPFUL
Customer Service - 0.5/5.0 -
Could not have had a worse experience. No help with vehicle pick up. Vehicle was dirty, and the light ring aound the plug was not repaired
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Car has only been repaired cosmetically. It drives badly, pulling hard to one side, and the lane assist, smart cruise control, and blind spot detection sensors do not work.
Customer Service - 0.5/5.0 -
I just submitted a list of everything wrong
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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My Experience - 5.0/5.0 -
Shout out to Justin who handled my jeep corrosion warranty. What was a negative on jeep was professionally handled and made right by the Criswell body shop crew! You guys are awesome!
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0 -
Bumper repair looks great.
Customer Service - 0.5/5.0 -
The overall experience was dissatisfying. First, I was given an estimate from Justin via email and landline after providing him pictures of the damage and the entire vehicle. Once I brought the vehicle in and before it was looked at he gave me a second estimate that was higher than the first estimate . once I decided to go through the insurance the price was increased again. In addition, the car was not detailed as promised and cost $150. So yes, overall I am dissatisfied. However, the bumper repair looks great and I’m satisfied with the bodywork..
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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My Experience - 5.0/5.0 -
Great work done to the car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good work
Customer Service - 5.0/5.0 -
Good work
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would recommend Criswell Automotive to anyone. I have nothing but positive experiences to date withe the service advisors & staff...
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The customer service was outstanding! The body shop contact was very knowledgeable and kept us well informed at all steps...
Returned Clean
My Experience - 5.0/5.0 -
I would like to express my sincere appreciation to Matt Tait for guiding us through the entire process of repairing our car. He was extremely professional, helpful, and patient throughout. His clear communication and excellent customer service made the experience smooth and stress-free. I am giving him a 5-star rating for his outstanding support.