Critelli's Auto Body, LLC.

4.9 (611reviews)
97%
78 South Street,  Danbury,  CT  06810

In operation 45 years, 21 years at this location.

Critellis Autobody was established in 1981 by Jesse Critelli and is a business that is dedicated to honesty and integrity. Our main focus is to provide each and every client with the same level of excellent service! Repairs are guaranteed for the life of your vehicle!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 11:00 am
* Holiday hours may differ.

Reviews (611)

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Perfect job

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They are awesome

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The whole process with Critelli's was difficult from the onset. There needs to be changes made to keep people apprised of the status of their repair and people need to be notified earlier regarding the pick-up of their vehicle.

Repair Quality

Despite setting up an appointment almost two weeks in advance, when I arrived to drop off my car I was told that the shop was not expecting me. As my repair began I was not kept up to date with the status of the repair. Furthermore, I was called at 4:05 p.m. and told that my car would be ready by 5:00 p.m. Since I was in a rental car I had to make arrangements to leave work 2 hours early to retrieve my vehicle that day to avoid being charged.

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excellent job and service

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I will go out of my way to warn my friends about this place.

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Repair took much longer than estimated. Repeatedly missed promises deadlines. When I drove out myself to look at the car, it was apparent than the work had not even started when they were telling me that it was nearly finished. Avoid this repair shop. I am sure there are much better choices.

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The lady in the office was very nice but unfortunately always had bad news as to the new time estimate.

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