Crown Collision Center - Middletown

My Experience - 5.0/5.0 -

I appreciated the updates on the progress of the repairs

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

The staff worked with me during the delays due to blizzard. They were professional and explained the process clearly. I received text messages to keep me updated- perfect! I will recommend in the future.

My Experience - 0.0/5.0 -

I spoke with Tiago. He has it under control. There is an issue with the seal of the driver's door. He believes he will be able to take care of it. We have a plan to look at it on Thursday, plan A

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0 -

We're still in the midst of solving one last problem...we have an appt. next THU to finish an adjustment. Should be back to normal then.

Customer Service - 5.0/5.0 -

great communication and cooperation

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

great job

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I have such a great experience going to Crown Collision. Especially working with jim he makes you feel so comfortable with his advice. I want to thank you All for being there for me.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Thank you so much my car looks great and for getting it done so quickly .

Customer Service - 5.0/5.0 -

Thank you great Job

Likely to Recommend - 5.0/5.0 -

Definitely

Repair Quality - 5.0/5.0 -

Professional staff and excellent job on our BMW X1

Customer Service - 5.0/5.0 -

Courteous and timely

Returned Clean

My Experience - 5.0/5.0 -

Great communication and detailed work. I would never be able to tell it had gotten into an accident.

Likely to Recommend - 5.0/5.0 -

100%

Repair Quality - 5.0/5.0 -

We had the most amazing experience using crown collision… They kept us abreast of all of the repairs that were being done and estimated times of completion. Ally was the best.

Customer Service - 5.0/5.0 -

Ali is definitely the person to have at the front desk. She is competent kind and fun to work with.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

They kept us updated on how the car was doing and when estimated time it was going to be done. They explained everything from repairs to how insurance was going to work which made everything easier for us. Thank you

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Perfection

Customer Service - 5.0/5.0 -

Very happy with results. Also pleased with timing.

Returned Clean

My Experience - 5.0/5.0 -

They were greats Tiago et al. Will def use them in future. Oh, and great job detailing car!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

excellent repair work on my Tesla, nice Tesla rental provided, they kept me updated on repair schedule and job was complete sooner than expected. Also, they did a fabulous job detailing my car after repairs were completed.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Great work

Customer Service - 5.0/5.0 -

Great work

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very happy with my whole experience with Crown collision repairing my 2022 BMW X3. Would highly recommend Crown

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean

Likely to Recommend - 4.5/5.0 -

Same issue. Took a long time

Repair Quality - 4.5/5.0 -

Great work- would just like to have the car done a bit sooner. Very good communication on status of work.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They were very great yo work with. Did an excellent job of keeping me informed on the status of work being done, and when I could expect to pick. Up my vehicle. Highly do recommend them to any future customers.

Customer Service - 5.0/5.0 -

All work appears to be done to my satisfaction. There is one part that had to be fabricated in Germany that will take a couple of months to get shipped to them for installation. I will be scheduled when that has been shipped & I can arrange go them to install . J

Returned Clean

Likely to Recommend - 5.0/5.0 -

Definitely recommend Crown

Repair Quality - 5.0/5.0 -

Exceptional work. Very happy with Crown!

Customer Service - 5.0/5.0 -

Great communication throughout the repair

Returned Clean