Cumberland Body Shop

4.8 (2,013reviews)
97%
1560 Interstate Dr,  Cookeville,  TN  38501

In operation 39 years.

Cumberland auto body shop is dealership body shop we have kia Chrysler dodge and Toyota we strive to have the best turn time to get your car back to you as soon as possible we have the most state of the art shop in the mid south to provide the highest quality repair

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (2,013)

My Experience

Glad I was directed to Cumberland Auto Body. Hope I never have to go back for repairs but if I do, I know it will be done right. My van looks new, inside an out. Great group of people that have a lot of pride in their work. Thanks for the great job.

Likely to Recommend

Good service can be difficult to come by, so when you find it, stick with it.

Repair Quality

There was one adjustment that needed to be made but it wasn't a problem at all and Mark went above and beyond what I expected.

Customer Service

Frankly, it was a pleasant surprise not to have to worry about any aspect of the repairs. Mark took care of everything and everyone was friendly and helpful.

Likely to Recommend

Always had very satisfactory repairs.

Repair Quality

Always had good service and repair.

Customer Service

Always have had good service.

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Repair Quality

You were informative, friendly and your work was fantastic

Customer Service

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Repair Quality

Always deal with Mark he is great to work with

Customer Service

Returned Clean

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Sharon Smith estimator does a very good job.

Likely to Recommend

Used them 3 times over the years with complete satisfaction…

Repair Quality

Vehicle looks greaf

Customer Service

Kept informed about progress to completion

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Repair Quality

It took three weeks, we were originally told about one week.

Customer Service

Very very nice

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Repair Quality

Customer Service

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Had to have them to fix it a couple times due to debris being in the paint. Otherwise everything was good

Customer Service

Everyone was super friendly! Always willing to assist me.

My Experience

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Repair Quality

Just got it back a day or so ago but so far no issues

Customer Service

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Repair Quality

Headlight bracket loose on drivers side, retaining bracket was put on incorrectly and jammed into place. Unhooked it and reinstalled it myself to correct.

Customer Service

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Body shop did provide rental which was very much appreciated. But communication wasn’t professional. Could never get a straight forward answer.

Repair Quality

Customer Service

Was given many dates that it would be done, I was told I was going to be kept up to date on things. That didn’t happen had to call each time. Shop didn’t order some parts because they missed it in a pre inspection. Those parts were ordered 6 weeks after the truck was dropped off

My Experience

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Repair Quality

Looks great

Customer Service

Good shop

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Returned Clean

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