Cumberland Mountain Collision LLC.

4.8 (533reviews)
97%
471 Bypass Rd,  Winchester,  TN  37398
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Shop AssistantSparkles

In operation 18 years.

At Cumberland Mountain Collision, we treat every repair with the care and attention it deserves. Our team combines professionalism with advanced training to make sure your vehicle is repaired safely and correctly. As an I-CAR Gold Class shop and a Nissan Certified Collision Center, we're proud to meet the highest standards in the industry while keeping the process simple and stress free for our customers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 4:00 pm
Tue 7:00 am - 4:00 pm
Wed 7:00 am - 4:00 pm
Thu 7:00 am - 4:00 pm
Fri 7:00 am - 4:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Nissan

Reviews (533)

My Experience

Great job from beginning to end! Communicated the whole time about progress! Car looks great!

Likely to Recommend

Repair Quality

They did a wonderful job fixing my car! They communicated with updates and customer service was tremendous!

Customer Service

My Experience

I’m always very satisfied with the team at Cumberland Mtn Collision. You guys are awesome

Likely to Recommend

Repair Quality

Another awesome experience with team a Cumberland mountain collision

Customer Service

Awesome

Likely to Recommend

Repair Quality

Not very informative on parts shipping etc. took way longer than expected.

Customer Service

Not very informative

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great and very professional!

My Experience

We felt Cumberland Mountain Collision work with us very well, made the repairs in a timely manner, and did quality work

My Experience

The parts required for my repair came in overnight including the new bumper, sensors and trailer hitch and tow bar. I had expected a week or two on them receiving the parts. They contacted me right away and took the vehicle in for repair. They contacted me after 1 1/2 days saying the vehicle was done and ready for pickup. When I picked my vehicle up it was washed and looking brand new. They took the time to review the work done right at the vehicle with me and answered any questions I had. They even reviewed they warranty on the work with me. I am amazed how quickly they got the new parts (overnight) and how quickly they completed the repair work. My vehicle looks brand new and I definitely would recommend Cumberland Mountain to others. I even contacted my insurance company and let them know about the great job by this provider.

Likely to Recommend

Repair Quality

They did a great job with my car! Was completed when I was told and came out looking new!

Customer Service

Returned Clean

My Experience

Loved the daily updates, friendly staff

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Just wait time for parts dont have any issues with workmanship or craftsman ship

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Very likely to recommend. I was extremely pleased with this company, their work and their employees.

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

There was a mix up over a scheduled appointment Labor Day Monday but appointment was made 2 weeks earlier and it was an honest mistake. They handled getting us a Rental car while work was done on truck and we are very happy with experience as a whole. Would highly recommend !

Likely to Recommend

Repair Quality

Very happy with work done! No complaints -would highly recommend this Company! I was somewhat surprised it wasn't detailed or minimally wiped down but maybe that's not the norm anymore?

Customer Service

Returned Clean

My Experience

Great job.

Likely to Recommend

Great to deal with

Repair Quality

Did a great job.

Customer Service

Great

My Experience

They were excellent in telling me what to expect and approximate time for work to be done. I would recommend them to any body who needs excellent workmanship and repairs to their vehicle

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean