Cumberland Mountain Collision LLC.
In operation 18 years.
At Cumberland Mountain Collision, we treat every repair with the care and attention it deserves. Our team combines professionalism with advanced training to make sure your vehicle is repaired safely and correctly. As an I-CAR Gold Class shop and a Nissan Certified Collision Center, we're proud to meet the highest standards in the industry while keeping the process simple and stress free for our customers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 4:00 pm |
| Tue | 7:00 am - 4:00 pm |
| Wed | 7:00 am - 4:00 pm |
| Thu | 7:00 am - 4:00 pm |
| Fri | 7:00 am - 4:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Have been able to take a long look at the repair. But my initial look at it appears very good. Great job of cleaning it up and preparing for delivery.
My Experience - 5.0/5.0 -
⭐⭐⭐⭐⭐ I had an excellent experience with Cumberland Mountain Collision. After an off-ramp accident that resulted in damage to my door, I brought my vehicle in for repairs and was very impressed with the outcome. The technicians did outstanding work with great attention to detail, and my car looks as good as new. The staff was courteous, professional, and kept me informed throughout the process. Repairs were completed on time, and the entire experience was smooth and stress-free. I highly recommend Cumberland Mountain Collision for quality auto body work and exceptional customer service.
Likely to Recommend - 5.0/5.0 -
Fabulous
Repair Quality - 5.0/5.0 -
Quality repair and great customer service
Customer Service - 5.0/5.0 -
Perfect
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Smooth experience from start to finish and they did an outstanding job on my ‘25 Pathfinder! Would definitely recommend!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This was one of our service trucks so, the quick turn-around was much appreciated.
Customer Service - 5.0/5.0 -
Friendly and informative staff. Just what we needed.
Returned Clean
My Experience - 5.0/5.0 -
Great communication, excellent service, verry happy with the outcome. Extra bonus, they cleaned the interior. Thanks so much for that.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and Quick return.
Customer Service - 5.0/5.0 -
I received timely updates on repair status, insurance coordination, and completion expectations, contributing to a positive repair experience.
Returned Clean
Likely to Recommend - 5.0/5.0 -
It's been a long while since I've need a body shop. The only one I knew wasn't around anymore or had changed. I'm not sure. I'm still going to have to get my trim fixed but was told if I had any issues they'd be addressed right away without issue. I'll tell anyone about this place, how I've been treated with respect ,was kept informed and the work that was done. I believe in getting the word out to the community about the service or lack of with some places that we get. Especially being a woman some people treat us like we don't know things. Or can't do things. This is unnecessary and unnerving to me. This place l give a good review. I apologize my PTSD and my head injury are playing on the 78 speed I'm struggling to slow my head down to stay on topic and pray that you all can make since of things here.
Repair Quality - 4.0/5.0 -
For some reason the trim around my back tire doesn't clip flat and snug to the car. I'm worried about it coming loose. I did mention that one wasn't holding flat. I just didn't know that it was on the other end as well because of my disabilities and the weather I couldn't get down there. I've still not been out in the car since I've brought her home. The weather for me has been to much for me to even clean her up. My brother gave the body a look over for me. He's the one that told me that the other side was also loose and if it's the clips like I was told then something was off to keep the clips from fitting snuggly. It makes compete sense. I've not had a chance to call them about the new findings. Thanks & God bless.
Customer Service - 5.0/5.0 -
They kept me informed every step the way. It took a little longer that expected but they had to wait for parts & calibrate my car that they weren't expecting it have to do to my understand.
Returned Clean
My Experience - 5.0/5.0 -
Not what I was expecting from a repair shop, I am impressed with every phase of this operation. Good to know honest people are still out their
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional, made me feel comfortable
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Fast and excellent service! Thank you!
Likely to Recommend - 5.0/5.0 -
Gonna sing your praises to everyone
Repair Quality - 5.0/5.0 -
Super great job!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Cumberland Mountain Collision did an amazing job on my vehicle. They kept me well informed on the progress. Ashlee was super nice and helpful.
Customer Service - 5.0/5.0 -
Ashlee is great
Returned Clean
My Experience - 5.0/5.0 -
Cumberland Mtn Collision did a great job on repairing my Lincoln and they kept me updated on the progress they were making during the process. I highly recommend them.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was completed in a timely fashion, a little over two weeks.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Got my car back in the time frame that was given. Hopefully never need them again BUT if needed would pick again
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Wry easy to work with