Custom Auto Craft

4.9 (656reviews)
98%
100 N La Brea Ave,  Los Angeles,  CA  90036

In operation 42 years.

Custom Auto Craft Established in 1984, Custom Auto Craft is a family-owned and operated collision repair facility dedicated to delivering high-quality craftsmanship and exceptional customer care. We specialize in auto body repair, paint refinishing, mechanical work, wheel alignments, and ADAS calibrations — all performed in-house for precision and efficiency. Our shop is I-CAR Gold Certified and manufacturer certified by brands including Ford, GM, Lincoln, Cadillac, Kia, and Hyundai, ensuring every repair meets factory standards. Whether you’ve experienced a minor dent or major collision, our experienced technicians use advanced technology and genuine parts to restore your vehicle safely and beautifully. At Custom Auto Craft, we treat every customer like family — with honest communication, expert service, and a commitment to getting you back on the road with confidence

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (656)

Likely to Recommend

Repair Quality

Work was done professionally and in a timely manner

Customer Service

I had to keep calling in to check on the progress of the repair. Previously I was sent text updates to keep me informed as they had done previously

Returned Clean

Likely to Recommend

Repair Quality

It is a pleasure to work with them. They really care about their customers. Meni is always amazing. Sergio was very kind to me and Eric was so kind to pick me up after the car was completed and also drove me home when I had to leave the car at the shop they did a beautiful job on my car and I’m very grateful to them

Customer Service

Returned Clean

Likely to Recommend

Sure

Repair Quality

Overall really good

Customer Service

Returned Clean

My Experience

You sent our car back with a crack on the front window. Your representative who we picked the car up from said you would be sending a mobile windshield repair to our home. The next day the story changed and you guys are denying responsibility

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Manny was a pleasure to deal with and the gentleman who worked on my car was so pleasant also when I went by to see the progress. You are running a very well organized car show.

Likely to Recommend

Repair Quality

Manny was very helpful and always made me very comfortable re. my car repair

Customer Service

Returned Clean

Repair Quality

My car got broken into and they refuse to take responsibility

Customer Service

Ignored the fact my car was broken into

Returned Clean

Likely to Recommend

Repair Quality

A quality job worth waiting for, but unfortunate that the repair took longer than anticipated.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great experience super nice very knowledgeable. Very helpful. Forgot to do one thing which was a little annoying, but it got done quickly. I love Manny and I would recommend Custom Craft highly

Customer Service

They were very communicative always kept me up-to-date. Didn’t make excuses. Good experience.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Cordial, explained the process. Initial quote remained the same.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Happy with the quality but would have appreciated a more accurate estimate of time to completion

Repair Quality

The repair was well done

Customer Service

The staff was pleasant but I needed to keep calling for updates rather than hearing from them

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Repair quality was very good. A couple times it was difficult to get a call back on updates but otherwise great service.

Customer Service

Same as previous answer.

Returned Clean

Likely to Recommend

Repair Quality

Manny is a great communicator. I understand that delays are natural

Customer Service

Manny is great

Returned Clean

Likely to Recommend

Repair Quality

Best customer service, best people to deal with, feeling safe with them.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Incredible customer service. Repairs were timely. Very satisfied.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Nice job on repair and received car back quickly

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Good job

Customer Service

Returned Clean