Custom Auto Craft

4.9 (645reviews)

98%

(323) 936-1515

100 N La Brea Ave, Los Angeles, CA 90036

98%

See Photos

100 N La Brea Ave
Los Angeles, CA 90036

Get Directions Website Email

About Custom Auto Craft

See Photos

100 N La Brea Ave
Los Angeles, CA 90036

Get Directions Website Email

In operation 42 years.

Custom Auto Craft Established in 1984, Custom Auto Craft is a family-owned and operated collision repair facility dedicated to delivering high-quality craftsmanship and exceptional customer care. We specialize in auto body repair, paint refinishing, mechanical work, wheel alignments, and ADAS calibrations — all performed in-house for precision and efficiency. Our shop is I-CAR Gold Certified and manufacturer certified by brands including Ford, GM, Lincoln, Cadillac, Kia, and Hyundai, ensuring every repair meets factory standards. Whether you’ve experienced a minor dent or major collision, our experienced technicians use advanced technology and genuine parts to restore your vehicle safely and beautifully. At Custom Auto Craft, we treat every customer like family — with honest communication, expert service, and a commitment to getting you back on the road with confidence

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	8:00 am - 12:00 pm

* Holiday hours may differ.

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Website

Reviews (645)

Sort By:
Newest
Rating

611 Customers Rated

5 Stars

82.5% Complete

(532)
4 Stars

7.4% Complete

(48)
3 Stars

2% Complete

(13)
2 Stars

0.9% Complete

(6)
1 Star

0.6% Complete

(4)
< 1 Star

1.2% Complete

(8)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for exceptional service quality, with many noting their vehicles look brand new after repairs. Communication stands out as a major strength, with staff keeping customers informed throughout the repair process via updates and professional emails. The team is frequently described as professional, kind, and going above and beyond expectations. Timeliness receives positive feedback, with many repairs completed on schedule or even early. Customers appreciate the thorough cleaning and detailing provided with repairs. While most experiences are highly positive, some customers noted areas for improvement including more proactive communication on delays and better follow-up procedures.

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Service Quality
Timeliness
Communication

"The work was impeccable. My car looks brand new. They always go above and beyond."

"The repairs on my car made it appear that there was never any damage. Quite impressive."

"1000% recommend!!! Super quick, professional, and honest. They go above and beyond!"

"Excellent attention to detail. Beautiful workmanship. Job was completed early. They are Great!"

"Repair quality has been great. I have not noticed any difference in the car before the accident. Very ..." Read more

"One day early!"

"Done days earlier!!"

"I received my vehicle 2 days before the estimated time. Great service!"

"Ready as promised. Brought it in on Monday and it was done on Friday."

"I appreciate that my car was ready on the day as promised."

"... even more comfortable that my car was in good hands, I was kept informed every step of the way with kindness!!!" Read more

"I was impressed by their professional update emails. Very friendly and informative"

"The communication was excellent. I felt informed every step of the way."

"The vehicle was ready when promised, and I was notified about progress along the way as well!"

"... However, the follow-up was virtually nonexistent; I had to constantly call for updates on a couple of delays that occurred. It felt like I was chasing ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication