Custom Auto Craft

4.9 (652reviews)
98%
100 N La Brea Ave,  Los Angeles,  CA  90036

In operation 42 years.

Custom Auto Craft Established in 1984, Custom Auto Craft is a family-owned and operated collision repair facility dedicated to delivering high-quality craftsmanship and exceptional customer care. We specialize in auto body repair, paint refinishing, mechanical work, wheel alignments, and ADAS calibrations — all performed in-house for precision and efficiency. Our shop is I-CAR Gold Certified and manufacturer certified by brands including Ford, GM, Lincoln, Cadillac, Kia, and Hyundai, ensuring every repair meets factory standards. Whether you’ve experienced a minor dent or major collision, our experienced technicians use advanced technology and genuine parts to restore your vehicle safely and beautifully. At Custom Auto Craft, we treat every customer like family — with honest communication, expert service, and a commitment to getting you back on the road with confidence

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (652)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team is widely recognized for professionalism, friendliness, and going above and beyond. Communication and timely updates were highlighted as major strengths by most customers, with several appreciating proactive progress notifications. Timeliness was largely commended, with multiple customers receiving their vehicles on or ahead of schedule. A few customers noted areas for improvement, specifically around proactive status updates and more accurate completion time estimates, as mentioned directly in their feedback. Overall, the shop earns strong recommendations and high satisfaction ratings across service quality, communication, and repair excellence.
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"Excellent attention to detail. Beautiful workmanship. Job was completed early. They are Great!"
"The work was impeccable. My car looks brand new. They always go above and beyond."
"... authentically caring attitude, reasonable price and went the extra mile in restoring my car to pristine condition." Read more
"1000% recommend!!! Super quick, professional, and honest. They go above and beyond!"
"Incredible customer service. Repairs were timely. Very satisfied."

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Manny was a pleasure to deal with and the gentleman who worked on my car was so pleasant also when I went by to see the progress. You are running a very well organized car show.

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Repair Quality

Manny was very helpful and always made me very comfortable re. my car repair

Customer Service

Returned Clean

Repair Quality

My car got broken into and they refuse to take responsibility

Customer Service

Ignored the fact my car was broken into

Returned Clean

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Repair Quality

A quality job worth waiting for, but unfortunate that the repair took longer than anticipated.

Customer Service

Returned Clean

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Repair Quality

Great experience super nice very knowledgeable. Very helpful. Forgot to do one thing which was a little annoying, but it got done quickly. I love Manny and I would recommend Custom Craft highly

Customer Service

They were very communicative always kept me up-to-date. Didn’t make excuses. Good experience.

Returned Clean

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Repair Quality

Customer Service

Cordial, explained the process. Initial quote remained the same.

Returned Clean

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Customer Service

Returned Clean

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Happy with the quality but would have appreciated a more accurate estimate of time to completion

Repair Quality

The repair was well done

Customer Service

The staff was pleasant but I needed to keep calling for updates rather than hearing from them

Returned Clean

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Customer Service

Returned Clean

My Experience

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Repair Quality

Repair quality was very good. A couple times it was difficult to get a call back on updates but otherwise great service.

Customer Service

Same as previous answer.

Returned Clean

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Repair Quality

Manny is a great communicator. I understand that delays are natural

Customer Service

Manny is great

Returned Clean

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Repair Quality

Best customer service, best people to deal with, feeling safe with them.

Customer Service

Returned Clean

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Repair Quality

Incredible customer service. Repairs were timely. Very satisfied.

Customer Service

Returned Clean

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Repair Quality

Nice job on repair and received car back quickly

Customer Service

Returned Clean

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Repair Quality

Good job

Customer Service

Returned Clean

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Customer Service

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Repair Quality

Looks like new!

Customer Service

Manny is great!

Returned Clean

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Customer Service

Returned Clean

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Repair Quality

Car looks great, service was excellent. I really appreciate the extra cleaning

Customer Service

Returned Clean