Custom Auto Service Inc.
Auto Collision Specialist , Same Location Est. 1980 : Over 40 Years !!! Repair All Makes and Models. All Insurance Company Claims. Dealer Partners Owens-Murphy Jaguar, Range Rover , Volkswagen , Mercedes Benz , Subaru , Acura . Toyota , Nissan , EVERETT FAMILY Automotive Companies : Infiniti of Central Arkansas , Everett Buick GMC , Chevrolet , Ford . Serving Central Arkansas : Benton , Bryant , Little Rock , North Little Rock Maumelle , Conway . Sherwood , Sheridan .
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Reviews (130)
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My Experience - 5.0/5.0
My Experience - 5.0/5.0 -
Great workmanship and kept me well informed during the repair process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I almost got overcharged by $43. Make sure the billing person understands the cost breakdown.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Like they pdromised, I could not see any flaws or signs of the damage that had been done to my car
Customer Service - 4.5/5.0 -
sometimes hard to get the information. One man there used the term "dear" to me...not proper to say to soeme females.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I normally don't take the time to share positive feedback regarding most auto and other types of service because a certain level of basic service should be expected. But in this case I feel that it is deserved. My USAA insurance auto claim was assigned to Custom Automotive in Little Rock, and I'm extremely happy that it was. From the moment of initial contact throughout the entire claims process, communication was exemplary with both me and my insurance company, and my repair was handled quickly and with perfection. The repair shop went out of their way to make this as easy on me as possible. I can and will recommend Custom Automotive to anyone needing body and complicated glass repairs to be done the right way!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Incredible customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service as always! John Seal
My Experience - 5.0/5.0 -
Customer service person was very kind, patiently listened and helped me well
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
The customer service was friendly and paperwork was done very quickly. The estimate was correct and car looks brand new again.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I haven't found better service anywhere
Repair Quality - 5.0/5.0 -
Every thing looked great
Customer Service - 5.0/5.0 -
Everything was as promised
My Experience - 5.0/5.0 -
Over the years I have been to many Body Shops! I have never had the Servise or this kind of quality Care to my Vehicle! This is the best body shop inArkansas! Vey Friendly people and very Qualified technicians! I will not ever take my automobiles any where else! Very Satisfied!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
More than Saisfied, if that is possible!
Customer Service - 5.0/5.0 -
The best!