Custom Body Works Inc
At Custom Body Works, we are a family-owned & operated collision repair facility that has been serving the Hickory, North Carolina area since 1980. We service all makes and models, offer the latest technology, and feature employees who are fully trained through I-CAR, ASE, and OE manufacturer training. Whether your vehicle has a minor parking lot ding or has been in a major collision, we can restore it to pre-accident condition. Contact us today to request an estimate on your repairs.
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Remaining damage upon pickup that remains to get fixed.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Custom has made repairs several times over the years to our vehicles, and we have always been very pleased with their quality if workmanship.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This is second time in the same 6 months that my car was hit and needed repairs. This business has been upmost helpful in repairing body damage with extraordinary work and staff presence. My first auto body shop choice.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
So far so good.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kept me well informed and kept me up to date on progress
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks great and very satisfied
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
First time there, I hope I don't ever have to have body work done again. But if I ever do, that's the only place I would trust with my cars
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Excellent
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looks brand new!
Customer Service - 5.0/5.0 -
Very nice and accommodating for my school schedule
Likely to Recommend - 5.0/5.0 -
Custom Body Works will be the first place I recommend to anyone!
Repair Quality - 5.0/5.0 -
Very pleasant and knowledgeable staff. They made a dent in my truck cab look like it never even happened and restored the paint perfectly. Highly recommend!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very informative/friendly and precise Great communication
Customer Service - 5.0/5.0 -
Very informative/friendly and precise Great communication
Likely to Recommend - 5.0/5.0 -
We drove 2 hours to drop it off and 2 hours back to pick it back up.
Repair Quality - 5.0/5.0 -
High quality work, professional, attention to detail, trusted them with 3 different car repairs in the past 20 years, always satisfied!
Customer Service - 5.0/5.0 -
From the front desk, telephone call to the drop-off and final pickup, professionalism shines through.
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 5.0/5.0 -
Nothing as I no of
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work and service!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
We have used CBW before and will again in the future should the need arise.
Repair Quality - 5.0/5.0 -
Custom Body Works took extra care to make sure I was completely satisfied with my auto. They always do a great job!
Customer Service - 5.0/5.0 -
They stayed on touch with me every step of the way giving me updates on the job. Very professional!! Everyone was so polite and friendly.
Likely to Recommend - 5.0/5.0 -
I have recommended and will always recommend this body shop. It is definitely the best!
Repair Quality - 5.0/5.0 -
This company is the best! I've had 3 vehicles in there and I couldn't ask for better work or service.
Customer Service - 5.0/5.0 -
This body shop is the very best. I've had 3 vehicles in there for lots of work. They come out like new and are guaranteed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We are so happy with the job Custom Body Works did on my Lexus! They fought for us when our Insurance tried not to pay for the repairs when there was no reason they were rejecting it. I can’t remember the guys name (sorry) who took care of our claim but we HIGHLY RECOMMEND Custom Body Works!