Custom Coach Inc.

4.6 (233reviews)
90%
7521 W Chester Pike,  Upper Darby,  PA  19082

In operation 37 years.

Custom Coach Autobody is a family owned auto repair business that has been serving the community since 1989. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Korean
Hours
Sun Closed
Mon 8:30 am - 5:00 pm
Tue 8:30 am - 5:00 pm
Wed 8:30 am - 5:00 pm
Thu 8:30 am - 5:00 pm
Fri 8:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (233)

My Experience

A couple of things, a piece is missing from me front bumper a guard in front of my radiator. Paint job was sloppy and unprofessional. I just purchased this car. I want it to look like it was. That's a 2022. It no way my front of my car should be exposed like that. I trust you will make sure. U Will complete my car to it value. And costing me more money for a rental. Also car system was not working properly. Allstate insurance recommended Custom Coach for the job. And I trusted you and your company.

Likely to Recommend

I would not like to see any of my friends go through this experience

Repair Quality

Job was incomplete.

Customer Service

Very nice

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Repair Quality

Very nice repair work over there at Custom Coach auto body shop.

Customer Service

No complaints at all

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Repair Quality

Customer Service

My Experience

Thank you so much my car looks new excellent job

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Repair Quality

Work was nicely done. I am satisfied

Customer Service

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Repair Quality

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Repair quality yes timelessness of repairs no

Repair Quality

Customer Service

They had my car for almost 2 mths! They claim it was the parts from Germany 7-10 shipping days. But my car lets me know every time it was being touched & they was not working on my car all that time. There must have been car in front of mine. Which is fine & I should have been told my car had a few cars in front of me & I would taken it some where else. I had to pay for rental out of pocket due to my car being repaired over the limits.

My Experience

What a wonderful place to do business with. Both my husband and I were pleased with all that took place for his car. Staff was flexible and professional, paperwork was intact and the communication/update about the repairs were top notch. I highly recommend Custom Coach.

Likely to Recommend

Repair Quality

What a fantastic company to have repair my husband's car. Staff members were patient, flexible, and so professional. The daily communication about the car's status was top notch. The car was ready when promised. They even detailed his car. I highly recommend the Custom Coach.

Customer Service

My Experience

Everyone I came across was professional, personable and knowledgeable. I'm extremely satisfied. Thank you!!

Likely to Recommend

Highly recommend

Repair Quality

Everyone I came in contact with was professional, personable and knowledgeable. Thank you Custom Coach!

Customer Service

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Repair Quality

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Repair Quality

Repair looks good. Rated an 8 because residue (from tape used when painting was done)was on the bumper. When I asked what it was, it was explained to me and it was cleaned off my bumper before I left the auto shop.

Customer Service

Everyone was very nice , professional and accommodating.

My Experience

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Repair Quality

Customer Service

Everyone was extremely kind and helpful. The job they did was amazing. my car looks absolutely brand new. The receptionist was extremely helpful and I really did appreciate everyone. Thank you for such a wonderful experience.

My Experience

Your customer service is incredible. I was very impressed by the service on my car. Thank you!

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Repair Quality

Wonderful receptionist and the car was done pretty well

Customer Service

Excellent

My Experience

Christine was great in keeping me apprised and helping push along the work the last two days as I was about to head on vacation.

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Repair Quality

(10) a great job by CC

Customer Service

CC did a very great job and you so much

My Experience

Custom Coach did a great job on repairing my truck. The employees took great care in my needs. They explained the work that needed to be done.

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Repair Quality

Customer Service

Excellent job custom coach did on my truck

My Experience

The staff that meet was very nice and friendly,helpful, I also like the work they did on the car and didn't take long

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Repair Quality

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My Experience

The staff was great all around . Everyone was professional and courteous. And on the plus side my car was done dinner than expected!!

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