Custom Craft Auto Body Inc

4.9 (1,014reviews)

98%

(805) 922-0128

1021 S Blosser Rd, Santa Maria, CA 93458

98%

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1021 S Blosser Rd
Santa Maria, CA 93458

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About Custom Craft Auto Body Inc

See Photos

1021 S Blosser Rd
Santa Maria, CA 93458

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 34 years.

Custom Craft Autobody is a family owned auto repair business that has been serving the community since 1992. We have grown to a three-store company serving the whole central coast. Our goal is to provide high-quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
On-Site Car Rental - Enterprise®

Payment Types

MasterCard
Visa
Cash
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

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Website

Reviews (1,014)

Sort By:
Newest
Rating

857 Customers Rated

5 Stars

75% Complete

(761)
4 Stars

6.8% Complete

(69)
3 Stars

1.1% Complete

(11)
2 Stars

0.6% Complete

(6)
1 Star

0.3% Complete

(3)
< 1 Star

0.7% Complete

(7)

Customers say

Overall Customer Satisfaction

Customers consistently express high satisfaction with the quality of repairs, frequently noting that vehicles were returned looking better than before or as if nothing had happened. The shop receives strong praise for proactive communication, with many customers appreciating regular phone and text updates throughout the repair process. Timeliness is a recurring highlight, with numerous customers pleasantly surprised that their vehicles were completed ahead of schedule. Customers also frequently commend the added touch of vehicle cleaning upon return. A few customers noted areas for improvement, including inconsistent update frequency mid-repair and isolated concerns about vehicle cleanliness upon return, as mentioned directly in their feedback.

Select to learn more

Service Quality
Timeliness
Communication

"Very good service, loved the way they kept calling to keep me updated with my truck service and the ..." Read more

"Very satisfied with work performed they got rid of the rust on my roof and kept me informed with ..." Read more

"Very fast , efficient, communicative, very nice and loving to my situation"

"I was so very pleased !!! All my friends were very impressed with the quality of repairs. I wouldnt use any one else"

"My car was in good hands, the repairs were excellent and fast , the office staff was awesome, they were friendly and I greatly ..." Read more

"Great customer service. The repair on my car was done faster than expected. They were great on following up with updates on ..." Read more

"was done earlier"

"Earlier than expected"

"Ready earlier in day than promised"

"It was done earlier than I expected"

"... Craft did a great job on my vehicle and they were amazing about communication and giving regular status checks to us about our vehicle." Read more

"... on my car was done faster than expected. They were great on following up with updates on the car." Read more

"Thank you all! Great communication from front office Thank you for going above and beyond to clean the inside of ..." Read more

"Excellent service and good communication."

"... being worked on. When it was finally being worked on, I had to call to check in on the progress of my car." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Very good service, loved the way they kept calling to keep me updated with my truck service and the ..." Read more

"Very satisfied with work performed they got rid of the rust on my roof and kept me informed with ..." Read more

"Very fast , efficient, communicative, very nice and loving to my situation"

"I was so very pleased !!! All my friends were very impressed with the quality of repairs. I wouldnt use any one else"

"My car was in good hands, the repairs were excellent and fast , the office staff was awesome, they were friendly and I greatly ..." Read more

"Great customer service. The repair on my car was done faster than expected. They were great on following up with updates on ..." Read more

"was done earlier"

"Earlier than expected"

"Ready earlier in day than promised"

"It was done earlier than I expected"

"... Craft did a great job on my vehicle and they were amazing about communication and giving regular status checks to us about our vehicle." Read more

"... on my car was done faster than expected. They were great on following up with updates on the car." Read more

"Thank you all! Great communication from front office Thank you for going above and beyond to clean the inside of ..." Read more

"Excellent service and good communication."

"... being worked on. When it was finally being worked on, I had to call to check in on the progress of my car." Read more

Anthony (Volkswagen owner) reviewed 8/21/26

The friendly and professional staff are very helpful and knowledgeable. They explained all aspects of the process very clearly. The repairs met my every expectation,. The vehicle looks like new. I will definitely recommend everyone I know to Custom craft. The warranty on all work performed guaranteed for as long as I own the vehicle is very comforting.

Dianna (Honda owner) reviewed 8/20/26

Joshua (Ford owner) reviewed 8/17/26

Mabela Luz (Volkswagen owner) reviewed 8/17/26

They do an excellent job when it comes to repairs highly recommended 👌

Jose (Honda owner) reviewed 8/4/26

Everything turned out very well

Shyann (Honda owner) reviewed 7/27/26

Very fast , efficient, communicative, very nice and loving to my situation

Jose Manuel (Toyota owner) reviewed 7/20/26

Thank you all! Great communication from front office Thank you for going above and beyond to clean the inside of the car!

Stephen (Honda owner) reviewed 7/14/26

Saryna (Honda owner) reviewed 7/9/26

Jesse (Nissan owner) reviewed 7/8/26

Jaime (Chevrolet owner) reviewed 7/6/26

Everything well done

Everything looks great

Gilbert (Honda owner) reviewed 7/2/26

Thank you so much!!!job well done…

Sandra (Toyota owner) reviewed 6/29/26

Joe (GMC owner) reviewed 6/26/26

you guy did a great job and best yet you cleaned my pickup truck inside and out. Thank you very much.

I would give you guys an 11 if I could

Reyes (Mazda owner) reviewed 6/19/26

Thank you Lucy, you got our vehicle done on the time promised. We are very pleased with the work too!

Elysabeth (Toyota owner) reviewed 6/15/26

Francesca (Volkswagen owner) reviewed 6/8/26

amazing job

Marylinn (Jeep owner) reviewed 6/1/26

Wire to the door was disconnected on side door. Inside of the vehicle was left dirty!! You can see dirt finger prints on my cloth rooftop

Marco (Honda owner) reviewed 5/28/26

Refad (Honda owner) reviewed 5/25/26

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Some insurance companies may want you to visit their Claims Center for an inspection before having your car repaired. You can do this, or you may leave your car at your auto body repair shop and ask that the insurance company inspect the car there.

Custom Craft Auto Body Inc

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Custom Craft Auto Body Inc

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (1,014)

857 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?