D & J Auto Enterprises

4.8 (309reviews)
97%
12440a Creagerstown Rd,  Thurmont,  MD  21788

We are a shop dedicated to the proper, quality repair of customer vehicles. We pride ourselves with keeping up with the latest manufacture recommendations through training (I-CAR & ASE) and Certification (Assured Performance Network.com) for proper repair our Refinish technicians are trained through AZCO Nobel/Sickens. We provide a written warranty on all repairs. We also offer full Mechanical services and 24 Hour towing. Stop in and let us HELP you with your repair needs. David Ridenour, owner

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (309)

Likely to Recommend

Could not tell the car had ever had any damage. Great job on paint match and spacing of replaced parts.

Repair Quality

Staff kept me informed every step of the way from the start of the repairs, during the repair, and completion of the repairs in very timely manner.

Customer Service

Communication through the process was great.

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Depends, if they don’t mind being lied to and it’s a quick bumper, I’ll let them know they exist, enter at your own risk. If I’m putting my reputation on it, then no.

Repair Quality

I completely dissatisfied with how my car was handled and it ultimately lead to an extremely scary and unsafe situation that should never have happened. I brought my car in for two issues, one body work and one a battery light that I thought could be electrical but was not sure but needed it to be assessed and diagnosed after an accident. I was referring by Allstate. They completed the first piece, the body work but the insurance deadline but not the battery light. They said to the insurance that it was done. It was not. They asked me to come pick it up. When I got there, I was told by staff the light was on. I said, then it’s clearly not complete. I asked them to keep it and diagnose it. They did not touch it for weeks, unbeknownst to me. I heard nothing until I get a call from the rental agency saying the insurance is not covering the rental because the body shop stated it was done. I argued it was not. The body shop changed the battery, stating they thought it was that, so I bought the battery. The light was still on. Keep in mind I was never told going in that this body shop does not do mechanical work on cars. I was forced to go get it, even though I voiced in every setting it was not safe to have a light on and it came on after being hit. I had the car a couple days before it cut out completely in the middle of the road with kids in the car. We nearly got hit and now I have the cost of the tow, likely another rental, and the trauma the kids endured as cars wizzed by us while broken down. All unnecessary. I’m not the mechanic and I said it was unsafe. Lights mean something. Now on paper, your shop wrote down that the car is “fixed”. How does that make you look? You also wrote down that you examined it but it seems pretty clear that was barely examined if at all. You should have told me before I walked in that you don’t do any mechanical work. You could have just charged the old battery and watched it die again and assess. Many things that could have been done if you weren’t trying to please an insurance.

Customer Service

Honestly is the most important thing. If you are not doing that, you lose the customer. Why say the car is done when it is not

My Experience

You did a fantastic job, my car is beautiful. It was finished sooner than expected. You kept me posted every step of the way. I’ll always come to you for all of my vehicles needs..

Likely to Recommend

I will tell everyone to come to you

Repair Quality

You did a fantastic job Quick and we’ll done

Customer Service

Great customer service You kept me informed every step of the way And even finished early

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My Experience

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My Experience

Great work and service, everything matched perfectly. I am a very happy customer!

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My Experience

The car was finished quicker than expected. I was kept updated on the progress of the work. The car was nice and clean even on the inside.

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My Experience

The quality of the repair was. Excellent.

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Repair Quality

My car is gorgeous. Thank you.

Customer Service

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Repair Quality

There is still something wrong with the car.

Customer Service

Hard to get in contact with someone

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Wish they had a 0

Repair Quality

Horrible experience. They destroyed the interior of my truck and then tried to hide what the did

Customer Service

They had the truck a month for a 14 day repair. Then damaged a wiring harness and tried to hide it. They sent my truck to another shop and they deployed an airbag and made a mess of my interior. Truck interior still in disarray.

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My Experience

Beautiful painjob.