Tom Shockey Collision Inc

5.0 (852reviews)

99%

(717) 765-8000

5956 Buchanan Trail East, Waynesboro, PA 17268

99%

See Photos

5956 Buchanan Trail East
Waynesboro, PA 17268

Get Directions Website Email

About Tom Shockey Collision Inc

See Photos

5956 Buchanan Trail East
Waynesboro, PA 17268

Get Directions Website Email

In operation 27 years, 21 years at this location.

Tom Shockey Collision is a premier Collision repair center located in Waynesboro, PA We are a Full Collision Repair center that also offers 24 Hour Towing, Free Estimates, Computerized Color Matching, Alignments, Laser Frame repair, PA State Inspections, Oil Changes, and full mechanical service.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Motorcycle Repair
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	9:00 am - 12:00 pm

* Holiday hours may differ.

I-Car

Call

Website

Reviews (852)

Sort By:
Newest
Rating

609 Customers Rated

5 Stars

67.1% Complete

(572)
4 Stars

2.8% Complete

(24)
3 Stars

0.4% Complete

(3)
2 Stars

0.6% Complete

(5)
1 Star

0.2% Complete

(2)
< 1 Star

0.4% Complete

(3)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its outstanding service quality, professionalism, and attention to detail. Many highlight that repaired vehicles looked brand new, with excellent paint matching and thorough workmanship. The front desk and office staff received frequent compliments for being friendly, courteous, and helpful. Communication was noted as a strong point, with customers appreciating being kept informed throughout the repair process, including via an online tracking tool. Timeliness was largely positive, with numerous customers reporting their vehicles were completed ahead of schedule. Customers noted that when delays occurred due to parts availability, transparent communication made the wait understandable. A few customers mentioned minor areas for improvement, such as tire pressure not being checked as requested, occasional wait times at the front desk, and a delay related to headlight part ordering, all noted directly in customer comments.

Select to learn more

Service Quality
Timeliness
Communication

"Outstanding work that was performed quickly! Very smooth experience all around. My truck looks ..." Read more

"Excellent service. NO hassle whatsoever. They took care of EVERYTHING for me. All I had to ..." Read more

"... expected. The quality of the repairs are excellent. Color match looks original." Read more

"My whole experience was great! Turnover time was excellent, communication was great,the finished job great.Thank ..." Read more

"... were done quickly & with the extra paint left over they even fixed up a 'blemish' on my hood!" Read more

"Was literally caught off guard in a good way when I was notified my truck was ready, early."

"Ready before intended"

"I was very happy with the way my truck turned out no problems was finished early as always will recommend to anyone you asked they should have ..." Read more

"At least a week before estimated time."

"I loved the quality and speed of their work. Returned my car to me in great time."

"I was kept informed throughout the entire process"

"Great communication, great work done to the car and going timber extra mile to make sure everything ..." Read more

"They communicated well and I was very satisfied with their customer service."

"The online website was very useful in checking vehicle progress."

"They were very great with keeping me updated with when it would be ready and additional repairs needed."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Outstanding work that was performed quickly! Very smooth experience all around. My truck looks ..." Read more

"Excellent service. NO hassle whatsoever. They took care of EVERYTHING for me. All I had to ..." Read more

"... expected. The quality of the repairs are excellent. Color match looks original." Read more

"My whole experience was great! Turnover time was excellent, communication was great,the finished job great.Thank ..." Read more

"... were done quickly & with the extra paint left over they even fixed up a 'blemish' on my hood!" Read more

"Was literally caught off guard in a good way when I was notified my truck was ready, early."

"Ready before intended"

"I was very happy with the way my truck turned out no problems was finished early as always will recommend to anyone you asked they should have ..." Read more

"At least a week before estimated time."

"I loved the quality and speed of their work. Returned my car to me in great time."

"I was kept informed throughout the entire process"

"Great communication, great work done to the car and going timber extra mile to make sure everything ..." Read more

"They communicated well and I was very satisfied with their customer service."

"The online website was very useful in checking vehicle progress."

"They were very great with keeping me updated with when it would be ready and additional repairs needed."

Siegfried (Mercedes-Benz owner) reviewed 8/13/26

Awesome job. You guys are the best!

Brandon (Mazda owner) reviewed 8/12/26

Christina (GMC owner) reviewed 8/11/26

Fast turn around times and excellent quality. We will not go anywhere else.

Very professional staff

Andrew (Ford owner) reviewed 8/5/26

The work completed on my car looks great, I’m unable to tell any work was completed at all. Working with the office staff and estimator were great as well. They were all nice and professional as we worked through the steps of having my car repaired. 10/10 would recommend to anyone who needs collision work completed!

Brianna (Toyota owner) reviewed 8/3/26

Randy was extremely knowledgeable about the process of insurance, car rentals, and repair to my vehicle. I will definitely be recommending them to everyone that inquires about repair shops.

Kendrick (Toyota owner) reviewed 7/30/26

Great staff good product

Could come off as rude on occasion but overall was expedient and respectful

Maryann (Honda owner) reviewed 7/23/26

Just excellent workmanship! Hats off to the repair crew!

My co-workers are so impressed, especially on the paint job. It matches super! I LOVE it too! The tow guy was SUPER friendly and Tracey was AMAZING in helping me to clear up needed paperwork for me to get a duplicate inspection sticker. Over-the-top kindness. I needed her help and she was there for me! People like her are the heartbeat of your company!

I really appreciated Tracey a whole bunch!

Jeannie (Hyundai owner) reviewed 7/23/26

Did a good job on the wind shield.

Kathy (Jeep owner) reviewed 7/20/26

I would recommend Tom Shockey to anyone needing repairs to their vehicle

Very satisfied and extremely pleased with the level of professionalism and the final product.

Deitrick (Toyota owner) reviewed 7/16/26

Robert (RAM owner) reviewed 7/13/26

Amazing work!

Very courteous

Mark (Hyundai owner) reviewed 7/13/26

You all do an awesome job!! I would recommend you to anybody

James (Nissan owner) reviewed 7/10/26

Shelly (Honda owner) reviewed 7/6/26

Mark (Chevrolet owner) reviewed 7/2/26

Diane (Ford owner) reviewed 6/29/26

I was very satisfied with the results and wouldn’t be afraid to tell anyone to take their vehicles there

The repair of my car was great

Everyone was very friendly

Sara (Honda owner) reviewed 6/25/26

Very professional, good people to do business with.

Very friendly, courteous and professional

Katie (Volkswagen owner) reviewed 6/25/26

Great recommendation about rental car services!

David (Chevrolet owner) reviewed 6/18/26

Marcus (Hyundai owner) reviewed 6/18/26

Great service and fast turnaround!

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If your vehicle has been in a storm, call your auto insurance company or agent first to report the damage. Take photos of the car where it was damaged, including any branches, water damage, mud or other elements.

Tom Shockey Collision Inc

About Tom Shockey Collision Inc

Reviews (852)

609 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 4.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 4.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?