D-Patrick Collision Center

3.2 (59reviews)
54%
1515 Indianapolis Ave,  Lebanon,  IN  46052

In operation 45 years.

We work on all makes and models and with all insurance companies

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 4:30 pm
Tue 7:00 am - 4:30 pm
Wed 7:00 am - 4:30 pm
Thu 7:00 am - 4:30 pm
Fri 7:00 am - 4:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (59)

My Experience

Likely to Recommend

Repair Quality

Repair was done on time & look great.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Great work. Always very polite.

Likely to Recommend

Repair Quality

Customer Service

My Experience

D-Patrick Collision provided prompt courteous repair. The work was excellent.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Looks like never been hit. Thank you!!!

Customer Service

Looks like never been hit! Thanks again

Likely to Recommend

This was where my insurance would pay for the repair. If I had a choice, after the delays and lack of communication, I would go somewhere else. The repair itself seems fine. The person at pick up was friendly. Not talking to me initially now has cost me money out of pocket and resulted in the accident being termed my fault which increases my insurance rates and stays on my record for at least 7 years. At my age, that could be a life time sentence.

Repair Quality

The repair work seems to be done well. The car wash and interior vacuum were a nice touch. It was very frustrating during the long wait between initial contact and start of repairs. There was no communication that there was a delay so I was left waiting, waiting, waiting and wondering. Once a got the call to bring it in, work was completed a day earlier than projected so that was very nice.

Customer Service

The estimate was kept secret and only shared with my insurance. Once I was able to see it thru my insurance company, it included something not related to the accident. This caused the insurance companies to rule the accident my fault. When I mentioned this to the repair person, it was brushed off as no big deal. This has caused me to have to pay a dexuctable that would have been covered and myrates to go up. It will also be reflected as my fault for the next 7 years. Speaking to me at tge time of estimate could have avoided this. Assumptions have consequences!

My Experience

My Experience

My car looks great! Austin was very helpful at the start, explained how the collision/insurance worked. I felt confident leaving my car there, and they would do a good job.

Likely to Recommend

Repair Quality

Austin was very helpful had a few glitches with the repairs the guys in the shop didn't tidy up a few things but Austin took care of everything and went above and beyond and got everything taken care of greatly appreciated and will be using Austin for any future needs on any body work and or painting

Customer Service

Customer service was great but didn't understand why the voucher I had for bodywork and or paint want honored but overall satisfied with Austin's work of getting everything taken care of

Returned Clean

My Experience

Nice people. Great work. You can't go wrong!

Likely to Recommend

Repair Quality

Great team. Great work!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Good service

Customer Service

Likely to Recommend

Repair Quality

Very friendly and did a great job!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent service we will continue to bring our fleet trucks here.

Customer Service

Returned Clean

My Experience

I appreciate having a ride to and from the dealer and glad to have the repair done at a reasonable price

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I already have!

Repair Quality

Repairs were exactly as quoted. Car was clean inside and out when I picked it up.

Customer Service

Repairs were exactly as quoted. Car was clean inside and out when I picked it up.

Returned Clean