Daku's Auto Body Shop, Inc.

4.9 (1,287reviews)
98%
1135 Howertown Road,  North Catasauqua,  PA  18032
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Daku's Auto Body Shop Inc. is a family owned auto repair business that has been serving the community since 1948 with the fourth generation working in our business. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. Our goal is to provide high quality repairs on a timely basis and always keeping in mind to give the customer the best experience as possible.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 1:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Alfa Romeo
Chrysler
Dodge
Fiat
Ford
GM
GM Electric Vehicles
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
Subaru
Call
Email

Reviews (1,287)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new upon return. The front office staff receives high marks for being professional, knowledgeable, and courteous. Communication is frequently highlighted as a strength, with customers appreciating text updates and proactive outreach throughout the repair process. Many customers were pleasantly surprised to receive their vehicles cleaned inside and out, and several noted completion ahead of schedule. Repeat customers and multi-generational family loyalty reflect strong long-term trust in the shop. A small number of customers noted areas for improvement, specifically around communication delays and timeline accuracy, suggesting that more proactive status updates during longer repairs would further enhance the already positive experience.
AI-Generated from reviews written in the last 12 months
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"Exceptional repair work performed by your work staff. My 13 year old car looks like brand new.well done!"
"... auto body hooked me up really good with my vehicle. It was like my truck never got hit. amazing customer service, they went above and beyond with a detail and putting ..." Read more
"... and professional, communicate clearly and we'll. The work is flawless, my car looks and works like new. Thanks!" Read more
"... they handled everything with the insurance company. The repairs were done beautifully! They listened to my concerns and communicated throughout the whole process. I ..." Read more
"Amazing service and the work is excellent. The car looks exceptional. I cant say enough about their work. This is my second ..." Read more
"Initial estimate of repair time was 2-3 weeks. Work was completed in 8. That's a big miss. Outside of that my interaction ..." Read more
"Finished my vehicle much earlier then excepted. We picked it up 4 days early"
"... abreast of every phase of my auto body repair and it was ready before the estimated date!!" Read more
"... had regarding Daku repair for my vehicle was that the estimated time of completion was off by two days. That delayed me from doing a number of things that ..." Read more
"Problem with painting booth. Daku kept us informed and quality of work was worth the wait."
"... a few days shy of 2 months is very unreasonable! I was not kept up to date on any progress and had to call to get any updates" Read more
"They kept me informed from the estimate process to expected completion. There were absolutely no surprises."
"Received a text message every step of the way. Even when they found additional damage when taking ..." Read more
"Excellent work, staff was amazing. My only complaint was lack of communication as to status of car. Car was finished and we received call that ..." Read more
"... friendly, work was completed in a timely manner, and frequent communication from the shop was very much appreciated." Read more

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

My Experience

Once again thank you for the great repair job on my car. It is beautiful.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

You guys are very professional I love your work thank you for everything 👍

My Experience

My Experience

We have been using Daku’s for years and have always received excellent service.

My Experience

Will continue to use Daku for all my repair needs!

Likely to Recommend

Repair Quality

Thank you for the beautiful work!

Customer Service

Bonnie is the best!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

From the moment I walked into Daku I was greeted and treated with the most professional and friendly staff. I was very upset that someone hit and run after damaging my car but Daku did a FABULOUS job of making it look as good as new. Even better and the process was painless. Thank you Daku!!

Likely to Recommend

Repair Quality

Best experience (if I had to be hit and run😂)I’ve ever experienced. Professional friendly and tentative to my needs. The end result? Better than new. And they detailed the car as well. Recommend 110%

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everyone is very friendly and professional. They clearly explain what the plan is and keep me informed along the way. I feel confident in the quality of their service.

Likely to Recommend

I always recommend them whenever the subject is about getting auto body work done.

Repair Quality

They are friendly and professional, communicate clearly and we'll. The work is flawless, my car looks and works like new. Thanks!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

LOVE THIS GROUP OF AMAZING PEOPLE!

Likely to Recommend

Repair Quality

Work quality is excellent. Took longer due to parts but better to have good stuff. Car had a paint smell for a few days, but OK now. Understandable.

Customer Service

Bonnie is great.

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

No

Ready on Time?

Yes

My Experience

My Experience

Such great service twice at Daku’s!!! Would recommend to anyone based on the courteous, professional and trustworthy service.

Likely to Recommend

Highly recommend. They worked with the insurance company as well so was the easiest process.

Repair Quality

Amazing service and the work is excellent. The car looks exceptional. I can’t say enough about their work. This is my second trip and they were nothing less than extraordinary. Communication was good as well.

Customer Service

The inspector was excellent and explained everything and Bonnie has been phenomenal.

Kept me Informed?

Yes

Ready on Time?

No

My Experience

EVERYONE was courteous, caring and concerned that I was happy with the total repair experience. 👍👍👍

Likely to Recommend

Have already given name to my fishing buddy.

Repair Quality

Vehicle received and looked like it came right out of the showroom!

Customer Service

EVERY person we dealt with was VERY courteous and answered ANY question we had!

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I wouldn’t go anywhere else.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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