Dales Bodyworks

4.9 (577reviews)
98%
1727 E. Deer Valley Rd. Bldg. 2 Suite 5,  Phoenix,  AZ  85024
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Shop AssistantSparkles

In operation 23 years.

At Dale's Bodyworks, we've been proudly serving our community since 2003. As a family-owned and operated collision repair shop, we know that being in an accident is stressful. That's why our goal is simple—to make the repair process as easy and worry-free as possible while always looking out for what's best for you. When you bring your vehicle to us, you're more than just another repair order. We take the time to answer your questions, keep you informed, and make sure your vehicle is repaired the right way. We believe in honest work, quality repairs, and treating every customer the way we'd want our own family to be treated. We're manufacturer certified, so you can feel confident knowing your vehicle is repaired using factory-approved procedures and equipment. We also specialize in motorcycle collision repairs, giving riders the same attention to detail and quality workmanship we provide with every vehicle. For over 20 years, we've had the privilege of helping families and drivers t

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (577)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional repair quality, with many noting that their vehicles looked brand new or better than expected after service. Paint matching, attention to detail, and flawless finishes are frequently highlighted. Communication stands out as a major strength, with customers appreciating regular text and call updates throughout the repair process. Timeliness is another key positive, as many vehicles were completed ahead of schedule, often surprising customers. The team is widely described as professional, friendly, and accommodating. A few customers noted areas for improvement directly from their experiences, including occasional delays due to parts availability, inaccurate app update notifications, and vehicles returned with interior dust or exterior dirt. One customer flagged an uncalibrated digital system post-repair, and another noted inconsistent pricing communication. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop to family and friends.
AI-Generated from reviews written in the last 12 months
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"... professionalism and efficiency were evident. The team did an incredible job restoring our car to its pre-accident condition. What really stood out was their attention ..." Read more
"... professional, conscientious and considerate. I am always in awe of the workmanship and final presentation of my car. I cant thank you enough for an awesome job well ..." Read more
"... easy and efficient. The customer service and the quality of workmanship was over the top. I would strongly recommend Dale's ." Read more
"Paint color was off, orange peel was notable, final rubbing out of clear coat was not good. Overspray areas not good ..." Read more
"The work that this shop did is amazing. They matched the paint perfectly."
"... really stood out was their attention to detail. They kept us fully updated throughout the entire process, ensuring we knew exactly what was happening at each step. This ..." Read more
"Texts and calls kept me updated"
"As mentioned, there was a disconnect in communication of updates."
"Repair was done quickly. Communication was top notch. Every employee we encountered was professional and helpful. The repair turned out excellent."
"Pricing was as expected, app communication was not accurate. I received a message saying the car would be ready on Tuesday the following week, ..." Read more

My Experience

I would never go anywhere else for auto body repair. Very professional and transparent excellent work.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

There were some scratches from the accident that I didn’t notice until after the repairs. I wish we they would have helped me go over the car a little bit more thoroughly

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Likely to Recommend

I would definitely recommend Dale's and I will be back myself in the near future.

Repair Quality

Dales did an awesome job on my 2001 C5. They painted the carbon fiber hood when 3 other shops said they couldn't. The color looks great ( millennium yellow), not an easy color to match. I Will definitely be back for other projects.

Customer Service

Customer service was outstanding all the way through the process. From text messaging updates to in person conversation when I was picking up the vehicle.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Extremely professional, loved the updates on the progress each day. I hope I don’t have another collision but if I ever do, I’ll definitely be back and I will most definitely recommend you to my friends. Thank you!

Likely to Recommend

Repair Quality

Very happy with the results very professional body shop. I will go back again if I ever need to and will recommend to my friends.

Customer Service

Great Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Fast, friendly and efficient

Likely to Recommend

Repair Quality

Fast, friendly and efficient

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Screwed up digital system-cost me an additional $440 to get fixed at Toyota dealer- not happy about having to pay that additional amount because you could not recalibrate the system which worked perfectly be we brought it in to fix the body damage!!!!!!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Please have a lead inspect vehicles before delivery. I had some quality control issues that were addressed after bringing it back in.. I mentioned it to the guy who delivered my vehicle and my concerns were minimized to an extent that it was normal. In the end yes I am satisfied.

My Experience

They are easy to work with. Great customer service!

My Experience

Eddie was great to work .i will recommend your cop any

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Done really fast. Happy about that

My Experience

Great job great customer service and quality work done right by the team at Dale’s.This is the shop for you!!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Paint color was off, orange peel was notable, final rubbing out of clear coat was not good. Overspray areas not good and damage to washer nozzle area with odd marks in other areas

Customer Service

Poor finish and damage

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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