Dales Bodyworks

4.9 (547reviews)
97%
1727 E. Deer Valley Rd. Bldg. 2 Suite 5,  Phoenix,  AZ  85024
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Shop AssistantSparkles

In operation 23 years.

At Dale's Bodyworks, we've been proudly serving our community since 2003. As a family-owned and operated collision repair shop, we know that being in an accident is stressful. That's why our goal is simple—to make the repair process as easy and worry-free as possible while always looking out for what's best for you. When you bring your vehicle to us, you're more than just another repair order. We take the time to answer your questions, keep you informed, and make sure your vehicle is repaired the right way. We believe in honest work, quality repairs, and treating every customer the way we'd want our own family to be treated. We're manufacturer certified, so you can feel confident knowing your vehicle is repaired using factory-approved procedures and equipment. We also specialize in motorcycle collision repairs, giving riders the same attention to detail and quality workmanship we provide with every vehicle. For over 20 years, we've had the privilege of helping families and drivers t

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (547)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional repair quality, with many noting their vehicles looked brand new or better than expected after service. Paint matching, attention to detail, and craftsmanship are frequently highlighted as standout strengths. Communication is a recurring positive theme, with customers appreciating regular text and call updates throughout the repair process. Many customers were pleasantly surprised when their vehicles were completed ahead of schedule. A small number of customers noted areas for improvement, including occasional delays due to parts availability, inconsistent communication updates, and cleanliness of vehicles upon return. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop to family and friends.
AI-Generated from reviews written in the last 12 months
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"... easy and efficient. The customer service and the quality of workmanship was over the top. I would strongly recommend Dale's ." Read more
"The work that this shop did is amazing. They matched the paint perfectly."
"... is so professional, conscientious and considerate. I am always in awe of the workmanship and final presentation of my car. I cant thank you enough for an awesome ..." Read more
"... highly recommend this body shop to anyone looking for top-notch service, craftsmanship, and customer care." Read more
"... around. I feel it really shouldnt have come to that. There was obvious issues after the first repair attempt. I also had to come back for a 3rd time to get the ..." Read more
"... What really stood out was their attention to detail. They kept us fully updated throughout the entire process, ensuring we knew exactly what was happening at each ..." Read more
"... back days before the anticipated completion date. Each person I met at your body shop was friendly, professional, and obviously took pride in their work. I will ABSOLUTELY ..." Read more
"Pricing was as expected, app communication was not accurate. I received a message saying the car would be ready ..." Read more
"Daily updates, was finished ahead of schedule."

My Experience

Always a good experience at Dales

Likely to Recommend

Repair Quality

Customer Service

Good service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

You guys were great. Got my car 4 days early. Thanks.

My Experience

Delays were.not expected.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

No

Ready on Time?

No

My Experience

I appreciate the communication and the care your team put into getting me back into my car. My car looks fantastic- and I appreciate getting it back days before the anticipated completion date. Each person I met at your body shop was friendly, professional, and obviously took pride in their work. I will ABSOLUTELY recommend your shop to anyone who needs bodywork done.

Likely to Recommend

I have already recommended your shop to my family, and I will recommend your shop to any friends or family that find themselves in need of bodywork repair.

Repair Quality

I’m grateful there is not a trace of damage to my car.

Customer Service

Eddy was FANTASTIC in keeping me updated. Each member of your staff was friendly, kind, and answered my questions.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

It was great to get regular updates and know what to expect. I appreciate that the work was completed by the date quoted.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Dale's Bodyworks is Fantastic! The staff is Professional. They kept me updated on the progress of my car's repair status. They completed the repair 2 days a head of Schedule!! I Highly Recommend Dale's Bodyworks!!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I appreciated the personal touch. It was like dealing with family.

Repair Quality

At the end of the day, car was like new!

Customer Service

Great communication,loved the pick up/drop off service!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Extremely with the outcome and customer w

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

It was great working with Eddie. I very much appreciated him keeping me updated throughout the process. The car looks great.

My Experience

Painless and efficient. Always excellent work.

Likely to Recommend

Repair Quality

Fantastic job!!! Looks great.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Awesome work, very professional, show quality.

Customer Service

Daily updates, was finished ahead of schedule.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

It took longer than what they estimated, but they explained why.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Everything went really smoothly and you were very accommodating. I also appreciate you going above and beyond to clean my car! I was not expecting that but really appreciated it.

Likely to Recommend

We would recommend them and use them again if needed

Repair Quality

They did a fantastic job and cleaned the car as well. Very pleased!

Customer Service

They had some difficulty finding parts....but kept working on finding them and the truck looks new.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Very kind and professional. Got my car done in a reasonable amount of time. They did a great job on the repair and worked well with the insurance. Would recommend to others.

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