Dales Collision
In operation 25 years.
We work on late model collision repair. lifetime warranty on paint. laser frame alignment.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Well taken care of. Car was fixed, and in a reasonable amount of time. they even detailed my car. It was wonderful, inside and out. First time I used Dale's and I would definitely used them again. Hopefully, I won't have to though.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
everything was done correctly, fairly quickly, and the inside and outside were detailed to perfection. Very knowledgeable people there helping me/
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great people
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
The sealant on the back window was uneven, there was shattered glass on the cargo mat and I cut my fingers on it; the black marker for rear wiper installation had not been cleaned off. There was very little attention to detail.
Customer Service - 1.0/5.0 -
The repair was to take 2-3 days. It took 6; 8 if you count that we didn't have the car over the weekend. We were told something different every day as to why the vehicle was not finished and when the claims agent called to talk to the manager she was given a different story than what we received from the people we talked to. Our suspicion after finding the shattered glass on the cargo mat is that the back window was probably broken either when removing it or installing it in the first 2-3 days. Then instead of telling what happened, apologizing to us, telling us when we could expect the vehicle, and offering to call and get a rental car set up for us, we were given excuse after excuse that didn't add up from the information we had already been given. To us this seemed like a real lack of integrity on the part of the employees. Maybe this isn't what happened, but the repair work was obviously very disorganized, not scheduled properly, and communication with us was very poor and in direct opposition to what was told to the insurance company.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The only issue I had is I wasn't made aware when I picked up my car that Enterprise Rental was already closed. So I had no way to get back to Dale's after I return the rental car. I had to take a uber and it cost $10 to get back to my car
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
I felt I could be updated More on the status of my car instead of me having to call to get updates
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Matt did a great job communicating and the repairs look great!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always great service!
Customer Service - 5.0/5.0 -
Quick estimate, friendly, knowledgeable
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Little bit of orange peel, but overall looks good. Hoping some of it can be bugged out. Service has been excellent.