Dan's Collision Repair

4.8 (913reviews)
96%
501 W. 17th Street,  Idaho Falls,  ID  83402

After expanding as much as we could in our original location on 20th Street, we built a brand new, 20,000 sq. ft. state-of-the-art facility in 2003. Our new facility and equipment has allowed us to service additional vehicles in a more efficient manner. We are very proud of our new facility and the quality of our work. All our personnel are professionals, carefully chosen for their desire to provide you with the finest in automotive service. By promoting ongoing education, our staff remains knowledgeable and up-to-date on the latest products and techniques to provide you with the highest quality repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (913)

My Experience

You guys did an awesome job. I messed up my new car and was so upset. You fixed my car and it looks as good as new....even better. Your front staff was very friendly and kept me updated along the way. Thank you.

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My Experience

It looks wonderful, nice job. It looks great like nothing happened. I appreciate the wonderful customer service that I recevied from start to finish. I will very highly recommend Dan's Collision and Repair! Thank you so much you guys are awesome!

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My Experience

I am extremely pleased with the results and service provided!!! The car looks better than it did prior to the accident. If there ever is a customer that is put off by the cost of quote or service I can assure them it is because the work is top notch and thorough. Thank you so much guys and please keep up the strong work:)

My Experience

There were a few minor issues but Dan made sure they were fixed before I left. Thank you again

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Its wasnt 100% when I went to pick it up but then Dan was notified and he made sure it was 100% before I left.

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Its wasnt 100% when I went to pick it up but then Dan was notified and he made sure it was 100% before I left.

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Repair work was a ten, but the scheduled one-day job was not finished until the third day and I was not notified.

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They did a wonderful job and I am very pleased.

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My Experience

I sent a note in the mail on this topic. I'm impressed with your staff and the smoothness of the process. Given the opportunity, I would recommend Dan's anytime. Claudia

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Work was very good. Final delivery was questionable

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My Experience

Your staff was extremely professional, helpful, and prompt. Everything was communicated very clearly which I really appreciated. I liked getting text updates about the repair on my vehicle. The only recommendation I have is to make sure that information is always up to date. It told me I would wait another week to pick up my car and that work hasn’t even started on it. In reality, my car was almost finished and I got a call to pick it up a week before expected. Fast work, but make sure the communication to the client contains actually current details.

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I don’t make those recommendations a lot but I would tell someone if they asked that I was satisfied.

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Well done - service was first rate and the repaired auto looks great!

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They were very good to let me know the progress.

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The bodywork on the car was excellent. However I would recommend you try to do a better job and keeping the customer updated on the status of the job. Within the first hour of two of checking in the vehicle I received a text message saying I would be updated. That never happened. So I think you set the expectations are very high. But you failed to follow through. It’s unfortunate because the work you did on my car was excellent.

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