Darcars Collision Center of Baltimore
In operation 51 years.
At DARCARS, we work to repair your vehicle to pre-accident condition, without delays. Our technicians are factory trained and industry certified to handle all phases of collision repair. This means you can expect accurate estimating and high quality repairs from all DARCARS collision centers. We will make every step of the repair process from drop off to ON-Time delivery a positive experience. DARCARS wants to earn your TRUST for today, tomorrow, and years to come. Rest assured you made the right decision.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:30 am - 5:30 pm |
| Tue | 8:30 am - 5:30 pm |
| Wed | 8:30 am - 5:30 pm |
| Thu | 8:30 am - 5:30 pm |
| Fri | 8:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
Weren’t the best with updating me. Pickup date moved two weeks past its date. Kept telling me it would be ready “tomorrow”. Once it was all done, took the car home & now I’m having ac issues & now it’s hard to even make an appointment or receive a call to make an appointment with them.
Customer Service - 3.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Son lo peor.. por un golpe leve me retuvieron mi vehículo 2 meses y cuando me lo entregaron me entregaron un desastre de trabajo y el personal tratan muy mal alas personas ..nunca más volveré a ese lugar ni se lo recomiendo a nadie.
Likely to Recommend - 0.5/5.0 -
Con mi experiencia vivida nunca recomendaría este lugar no tiene profesionalismo ni el personal de oficina ni los que hacen las reparaciones
Repair Quality - 0.5/5.0 -
Mi auto estuvo casi dos meses en ese lugar para hacer un trabajo que no se lo recomiendo a nadie y no volveré como cliente a este lugar las personas que trabajan ahí no tratan bien al cliente.
Customer Service - 0.5/5.0 -
En mi experiencia muy mal la persona encargada me mintió muchas veces con la entrega de mi vehículo y cuando me lo entregaron hicieron un muy mal trabajo
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car look brand new
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 0.5/5.0 -
No recommendation if they fell in simply job
Repair Quality - 0.5/5.0 -
Unprofessional way of handling customers
Customer Service - 0.5/5.0 -
Frist when I handed over the car the lady treat me well but after that I go to collect my car the guy was not professional he don't want to lesson what I said as customer.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thanks for getting the car fixed fast and having good customer service
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Extremely grateful for the phenomenal work you guys did on my car! My first car and first t experience.You guys were kind and very patient with me! Really happy with how good my car looks and feels!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Would recommend you to anyone and would let people know about dark cars collision do good work
Repair Quality - 5.0/5.0 -
That cause their bar could work on my car. It took a lot of time, but y’all did good work and I thank y’all so much and thank you
Customer Service - 5.0/5.0 -
They do really good work. I’m really satisfied.
Returned Clean
My Experience - 5.0/5.0 -
they kept me updated throughout the whole process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Charity and Doug thank u both for all ur help and keeping me updated on the progress of my vehicle. If I need any repairs I will definitely be back.
Likely to Recommend - 2.5/5.0
Repair Quality - 1.5/5.0 -
Had to bring back because the bumper was screwed n unsatisfactory n I had to bring it back
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I picked up my car yesterday and today I’m missing a tail light after you guys replaced my bumper. I’ve only driven my car two times home from the dealership and today I drove it for about an hour.
My Experience - 0.0/5.0 -
When confirming my pickup date for my vehicle, Charity Clause was not helpful in any way. She repeated my pickup date multiples times. The pickup date was scheduled for July 7th. I wanted to know why was it pushed back to July 15th. My car is very important to my daily routine. I can empathize with the lady doing her job as it’s my job to calm people down on a daily. She did not handle that professionally. Mr. Sterling did his best to offset her unprofessionalism. He answered all my question respectfully, made sure me & my car received quality service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Took a little longer than expected. Maybe it had to do with getting parts for repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Service was great and eveeyone is so friendly. I just wish the told me I had to bring the check from insurance company. But I wouldn't take my Vehicle any other place
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Great job
Customer Service - 4.0/5.0 -
Good job