Darcars Collision Center of Baltimore
In operation 51 years.
At DARCARS, we work to repair your vehicle to pre-accident condition, without delays. Our technicians are factory trained and industry certified to handle all phases of collision repair. This means you can expect accurate estimating and high quality repairs from all DARCARS collision centers. We will make every step of the repair process from drop off to ON-Time delivery a positive experience. DARCARS wants to earn your TRUST for today, tomorrow, and years to come. Rest assured you made the right decision.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:30 am - 5:30 pm |
| Tue | 8:30 am - 5:30 pm |
| Wed | 8:30 am - 5:30 pm |
| Thu | 8:30 am - 5:30 pm |
| Fri | 8:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I love Dar Car and always get a good job and good service from staff also is very freindly I love it my next purchased from Dar at for sure
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 2.5/5.0 -
I had to return my car twice and I haven’t gotten it yet and yet they taking my rent a car from me
Customer Service - 4.0/5.0
Kept me Informed?
Yes
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
responsive service, thank you!
Customer Service - 5.0/5.0 -
accessible and courteous
Likely to Recommend - 1.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 2.0/5.0 -
I found the staff to be a bit unfriendly. Not mean or rude but not very engaging. No hello or greeting at all. I just sat there for several minutes (I was there early so no one else was in the waiting area) waiting to be helped.
Likely to Recommend - 5.0/5.0 -
Nice
Repair Quality - 5.0/5.0 -
They was very nice
Customer Service - 5.0/5.0 -
Great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The work is very good but it took a very long time and the handle is a little stiff. The door doesn’t shut as smoothly as before the collision.
Customer Service - 5.0/5.0 -
Chip was very helpful!
My Experience - 5.0/5.0 -
I am very pleased with management who kept me in touch with everything what was going on my car take you to cars or repair in my car I will use you again
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff was very professional and kept you in the loop with everything
Customer Service - 5.0/5.0 -
They were very professional with my car and very courteous
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 2.0/5.0 -
Had to call to get updates. Would get emails but car wasn’t ready. Had to inquire in order to be told anything
My Experience - 5.0/5.0 -
First of all, I only leave reviews if I’m extremely impressed or very disappointed with a business. My experience with DARCARS collision has been wonderful. I was very reluctant to take my practically new (to me) 2020 CX-5 to a body shop for a repair since someone rear-ended me last month, but it needed to be done. DARCARS had decent ratings and was right down the street from my house. When I first went for a quote, I almost decided not to use them as no one greeted me when entering or acknowledged I was there for about five minutes, but I realized they were pretty busy and decided to wait. I’m thankful I did. Chip was quick to get me a quote and assured me on approximate timing of getting it repaired. A returned a few weeks later to drop it off after I received clearance from my insurance. Chip pre-ordered the parts he needed for my vehicle. I dropped it off on Monday and was told it should be done on Friday. I had no real hopes of it actually being done on friday as I don’t believe I’ve ever had a vehicle repaired at a body shop in the time frame they originally gave me. I even reserved a rental car for a few days longer than that time frame. I was very surprised to find out at the end of the week that my car was done Friday afternoon! When I picked up my car, it looked brand new! Not only did the rear end where they had completed the work look great, but they had detailed the vehicle inside and out, all my belongings were as I had left them and I felt like I was getting in a brand new car. Chip and crew: A sincere “thank you”! I hope not to need a body shop any time soon, but if I do or know anyone who does, I will not hesitate to visit/recommend DARCARS collision!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was perfect as far as I can see
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 1.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.0/5.0 -
Car took too long to repair without any updates
Customer Service - 3.5/5.0 -
Needed automatic updates