Darcars Collision Center of Baltimore
In operation 51 years.
At DARCARS, we work to repair your vehicle to pre-accident condition, without delays. Our technicians are factory trained and industry certified to handle all phases of collision repair. This means you can expect accurate estimating and high quality repairs from all DARCARS collision centers. We will make every step of the repair process from drop off to ON-Time delivery a positive experience. DARCARS wants to earn your TRUST for today, tomorrow, and years to come. Rest assured you made the right decision.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:30 am - 5:30 pm |
| Tue | 8:30 am - 5:30 pm |
| Wed | 8:30 am - 5:30 pm |
| Thu | 8:30 am - 5:30 pm |
| Fri | 8:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0 -
I chose a 8 in satisfaction because every time I've taken my car to Darcar someone has touched something in my car when the work needed to be done was outside of my car.
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
Dont know yet..cant pick up until allstate straightens theyre mistake
Customer Service - 5.0/5.0 -
Chip was execellent
Likely to Recommend - 4.0/5.0 -
yes very friedly
Repair Quality - 2.5/5.0 -
I took my car fix a part and it came out with another damage
Customer Service - 3.5/5.0 -
Customer services was fine
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0 -
I’ve had my 2020 in shop 3rd time (body damage), the personal there are very good to me, just an issue w/air conditioner not working properly at all. Don’t understand why the unit was charged during this 2 week stay; it was working when it went in. Chip said he would investigate and get back to me and I believe he will. I’m surprised I even wanted to turn A/C on, and glad I noticed it now other than weeks from now….
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
They never once called me to update me about my car I always had to be the one that called they never explain one thing that they did or fixed on my car until he send me the receipt at the end and still didn’t tell me what he did not really happy with the serviceIt also took them three weeks to do like a four day job which cost me a lot of money on my rental car
Customer Service - 1.0/5.0 -
Not very customer oriented
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
No me gustó como fue el tiempo en el que respondieron para. Reparar el vehículo dijeron una fecha a última hora no lo hicieron en la fecha que había sido el carro me lo arreglaron al principio mal cuando yo lo fui a recoger el trabajo lo hicieron muy mal y cuando yo pedía información del carro no podían darme información la verdad quedé muy insatisfecha porque tardaron casi un mes para arreglarme el carro cuando yo también ahí lo compré con ustedes todavía no lo termino de pagar tampoco y durante ese tiempo solamente tuvimos carro por la Seguranza dos semanas y el demás tiempo donde ustedes no correspondieron a arreglarnos el carro ese tiempo fue que no tuvimos carro pero si estuvimos pagando el carro entoncesLa verdad yo no recomiendo que arreglen ahí el carro porque no son personas serias
Customer Service - 0.5/5.0 -
Las personas aunque estaban allí para arreglar el carro Aunque trataron de hacer su trabajo pero no respondieron cuando nosotros necesitábamos que nos explicaran cómo estaba el carro nunca obtuvimos una llamada de ustedes nosotros tuvimos que estar llamando y tuvimos que estar yendo al dealer porque cuando yo llamaba quedaban de regresarme la llamada y nunca me regresaron la llamada
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 3.0/5.0 -
Because repairs were outstanding, but the time it took was bad timing !! My speed temoter is not working, all my dash lights are on, and my trunk has a leak, rain water coming in on right side
Customer Service - 1.5/5.0 -
Poor communication
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
The car looked great when I picked it up. However communication was not good. I lost a days pay because of the very poor communicatio
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Took to long
Customer Service - 4.5/5.0 -
They say I'll call you back sometime you got a call and sometime you didn't
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Kept me updated
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The gentleman Chip,really took car of my car and was very professional
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0 -
If somebody lived really close and had a minor repair, I would recommend your shop, but if it was a major repair, then I would not recommend your shop. The woman at the front desk is very honest straightforward though
Repair Quality - 1.5/5.0 -
Two screws were left off of the fender they repaired, leaving it to flap out while driving
Customer Service - 3.5/5.0 -
They do have helpful customer service. When they forgot to order a rear brake light cover, they agreed to pay for my rental car for the extra days they had my car waiting for the piece to arrive.