Darcars Collision Center of Fairfax
In operation 51 years.
At DARCARS, we work to repair your vehicle to pre-accident condition, without delays. Our technicians are factory trained and industry certified to handle all phases of collision repair. This means you can expect accurate estimating and high quality repairs from all DARCARS collision centers. We will make every step of the repair process from drop off to ON-Time delivery a positive experience. DARCARS wants to earn your TRUST for today, tomorrow, and years to come. Rest assured you made the right decision.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
I would share my experience and tell them to talk to DARCARS to make sure they get the same shade to match rest of the car. Other than this, everything was great.
Repair Quality - 4.0/5.0 -
Everything was great. The only complain I have is that they replaced the front of my car with different shade of white.
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
Unnecessary waste of time. Also kept me waiting when no attendant was there… mechanic did alert us that the attendant got delayed coming back from picking up a part from Honda (car blocked or something like that)
Repair Quality - 5.0/5.0 -
Like the way you paid attention to details such as vacuuming and taking care of the entire bumper and it just the corner…
Customer Service - 4.0/5.0 -
No attendant in office
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Satisfied for all
Customer Service - 5.0/5.0 -
Perfect
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
I had to bring the car back to reseat the sensors on the rear bumper
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I just never received my $50 back from enterprise!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Due to lack of clarity, communication, and customer service I cannot recommend this shop and will be sharing this commentary. The scope of work changed without my approval, delays at every stage, and patronizing communication at best. The work was acceptable so far but the customer service, which should be the easy part, requires some major training and standards to be acceptable.
Repair Quality - 5.0/5.0
Customer Service - 1.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service. Communication from Tommy Kilgore, representative to me, was greatly appreciated.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The guy at the Darcars was excellent, very professional and friendly.
Customer Service - 5.0/5.0 -
He was great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quick, efficient and friendly! The Darcars group were extremely helpful and kind. The work was impeccable!
Customer Service - 5.0/5.0 -
Excellent customer service!
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
My bumper is falling off already and I just got it fixed by DARCARS through my insurance company.
Customer Service - 0.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
Color of new paint on front is not the same color as the rest of the car.
Customer Service - 4.0/5.0
Likely to Recommend - 3.0/5.0 -
Somewhat
Repair Quality - 2.5/5.0 -
Slight alignment off , knocked off the logo
Customer Service - 4.0/5.0 -
Great customer service