Darcars Collision Center of Marlow Heights
At DARCARS, we work to repair your vehicle to pre-accident condition, without delays. Our technicians are factory trained and industry certified to handle all phases of collision repair. This means you can expect accurate estimating and high quality repairs from all DARCARS collision centers. We will make every step of the repair process from drop off to ON-Time delivery a positive experience. DARCARS wants to earn your TRUST for today, tomorrow, and years to come. Rest assured you made the right decision.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Always take your car to the dealership always take the car to DARCARS dealership they do a great job in and out
Repair Quality - 5.0/5.0 -
Repairs done right quick service in and out
Customer Service - 5.0/5.0 -
Curtis kind knowledgeable customer representative help me with my problem I was in and out
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The team was very professional.
Customer Service - 5.0/5.0 -
I appreciate the professional with the team😊
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Y'all always do a great job that's why I come when I need something done Y'all the best
Likely to Recommend - 0.5/5.0 -
To be fair, I’ve only gotten service from DARCARS Marlow Heights.
Repair Quality - 2.0/5.0 -
The rating would have been higher because the DARCARS staff was attentive to my concerns. However, when my car was released to me, I reported that my car was not performing as I expected it to. It drove as if my car was not in alignment.
Customer Service - 3.5/5.0 -
I called customer service twice to address my concerns and they did follow up with DARCARS manager who informed them that after he drove my car and found no problem, they tended to accept his assessment.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
E everything went well, they were nice and very professional. Thanks for your service
Likely to Recommend - 2.5/5.0
Repair Quality - 2.0/5.0 -
After waiting a month and some weeks when I pick my car up the head lights bulb was out and I the fluid levels wasn’t checked because my engine coolant was low. My car almost ran out.
Customer Service - 2.5/5.0
My Experience - 0.0/5.0 -
All I would like to say I don't appreciate the after market parts they put on my car due to Geoco insurance approval. Dar Cars over all did a good job. Still had to take my truck back for a lot of adjustbments. Service guys were outstanding, clerk and there manager
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
There were a few hiccups but overall the completed work was fantastic.
Repair Quality - 4.5/5.0 -
Technician(s) must check behind their work to be sure it's completely finished properly before customers see it and find work undone.
Customer Service - 5.0/5.0 -
Customer service was totally satisfactory!! I felt like a valued customer.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks great! Thank you!
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
My car has been in the shop since July 7th yet repairs are still incomplete. Darcars transferred my vehicle to a third party shop without notifying GEICO or me. Additional damages were caused to my windshield, rear bumper, trunk, tail light, and rear cameras. The manager has not given me an explanation for what happened to my vehicle. I have driven thirty minutes to this shop four times this month. Each time there has still been a concern with my vehicle that was not present before I gave my vehicle to DARCARS.
Likely to Recommend - 0.5/5.0 -
I would never recommend this shop to anyone. I have had a horrible experience.
Repair Quality - 0.5/5.0 -
My vehicle is not fixed. Darcars caused additional damages to my windshield, rear bumper, trunk, rear cameras, and scratches on the hood. I would never recommend anyone bringing their vehicle to this shop. The work is unprofessional.
Customer Service - 0.5/5.0 -
The manager Barry is very unresponsive. The receptionist made an excuses that the manager was on lunch twice when I arrived to the shop. Despite me notifying Barry via email that I was coming to meet with him. The only staff that was pleasant is Larry. He was very apologetic for my difficulties with the shop. But unfortunately, the poor service of the other staff overshadow Larry. The regional manager Chris told me there was nothing more he could do for ne when I asked for his supervisor's information. Chris said the owner is my manager and good luck getting in contact with him. He refused to give me any contact information.
My Experience - 0.0/5.0 -
I have to bring my car back because they didn’t mess up a sensor in my front bumper
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Shauna the receptionist was very efficient and pleasant in communicating with me over the phone and in person. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Tim was very attentive to my needs and concerns. Great customer service.
My Experience - 5.0/5.0 -
Communication regarding the status of my vehicle was great, staff were responsive, answered all my questions and was always pleasant.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
There were a few leftover items that need to be addressed, but the service tech was very professional and pleasant, and I’m sure they will be able to rectify the situation
Customer Service - 4.0/5.0 -
Staff were great and kept me informed but there are 2 outstanding issues.