Darcars Collision Center of Marlow Heights

3.9 (2,047reviews)
71%
5060 Auth Way,  Suitland,  MD  20746

At DARCARS, we work to repair your vehicle to pre-accident condition, without delays. Our technicians are factory trained and industry certified to handle all phases of collision repair. This means you can expect accurate estimating and high quality repairs from all DARCARS collision centers. We will make every step of the repair process from drop off to ON-Time delivery a positive experience. DARCARS wants to earn your TRUST for today, tomorrow, and years to come. Rest assured you made the right decision.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (2,047)

My Experience

Darcars did an excellent job on my car and I am very pleased with the work.

Likely to Recommend

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Customer Service

Returned Clean

My Experience

Very pleased with all envolved with the process of handling my claim. Would gladly trust you all again. Elizabeth

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Returned Clean

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Returned Clean

My Experience

From the best of my knowledge the repair job itself was excellent. When I went to pick up my vehicle, I was presented a bill after which I paid my deductible and was handed my keys. I was stunned no one walked me to my car to show me what was done or to ask me if I was satisfied..

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Customer Service

Returned Clean

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Once my vehicle was returned to me it was infested with ants it's been almost a week and ants are still inside my vehicle the outside,under the hood, inside the passenger compartment , and inside and outside the trunk I'm very disappointed with that

Repair Quality

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Returned Clean

My Experience

Excellent customer service from beginning to the end.

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Returned Clean

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Customer Service

Telephone calls were not returned timely.

Returned Clean

My Experience

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Returned Clean

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Repair Quality

Delivered on schedule looks good drives well

Customer Service

Kept me abreast that car was being repaired

Returned Clean

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Returned Clean

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Completely satisfied

Customer Service

Returned Clean

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Repair Quality

Some old parts were used. One piece had a crack on it.

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Returned Clean

My Experience

The team is professional and pleasant. The work on the car is great. Thanks to everyone for a nice easy experience.

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Customer Service

Returned Clean

My Experience

It was great

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I got my car back and there is a crack where the vehicle was repaired. I pointed it out when I went to look it over and the rep said that they had only worked on the outside of the lift gate. While driving it, I noticed that there are creases all over the interior lining and the seals around my doors were not properly placed. I even had to push in the molding around my rear passenger seat belt because it was not attached properly. I have called my Insurance adjuster the morning I picked it up with no response. I'm not very happy with the quality of work. the adjuster said it would have to go through a quality check and it puzzles me how this passed the quality inspection. I feel like my car came out worse than when it came in.

Likely to Recommend

Repair Quality

My vehicle is not sealed properly and there is a crack in my liftgate of where the vehicle should have been repaired

Customer Service

Returned Clean