Darling's Collision Center
In operation 123 years, 19 years at this location.
Darling’s Collision Center in Augusta, ME provides expert collision repair, auto body repair, dent repair, bumper repair, paint work, frame repair, and insurance claim assistance for drivers in Augusta, Hallowell, Gardiner, Waterville, Winthrop, and surrounding Central Maine communities and beyond. We repair all makes and models and help restore vehicles after accidents with quality workmanship, attentive customer service, and a streamlined repair process. Conveniently located on Western Avenue in Augusta, our team is here to help get you back on the road with confidence.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied
Customer Service - 5.0/5.0 -
Very satisfied with results
Likely to Recommend - 3.0/5.0 -
They did good paint work, but there were multiple other issues.
Repair Quality - 3.5/5.0 -
The paint was perfect, but.... one of the lower trim pieces was popped out with a bolt not even close to being through the correct hole. Easy fix, but still a rookie mistake. Also, there was an issue with the light connector not being seated all the way, and my insurance was charged $320+ for an electrical consult. Darlings should have not charged since it was their mistake.
Customer Service - 4.0/5.0 -
It was fine, but no one called me to give updates. I had to call.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent customer service. Exceeded my expecting. A job well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great service. Great communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0 -
Work was good.
Repair Quality - 4.0/5.0 -
Repair looks good. Service is slow. A little over a week to replace a taillight, 2 number sections and paint a dime sized mark.
Customer Service - 2.0/5.0 -
Mediocre at best. Communication was nonexistent.
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
I paid out of pocket to repair my vehicle, you missed painting parts of the door edge.
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job done.
Customer Service - 5.0/5.0 -
It was excellent, great customer service!
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They are very kind and helpful
Likely to Recommend - 4.0/5.0 -
Been here for repairs twice and have been satisfied with the work, the communications and processes need to improve.
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
The work was completed in a week but then took an extra week because clips were broken in reassembly. Was told on Friday that parts would arrive Monday and be wrapped up. Monday then was turned to Tuesday or Wednesday. Wednesday became Friday. Extra costs for transportation were difficult.