Dave Smith Ford

4.1 (183reviews)
80%
4045 Transit Rd,  Williamsville,  NY  14221

In operation 20 years.

At Dave Smith Ford, our Certified Collision Technicians will ensure that your repair work will meet not only your personal expectations, but the highest professional standards of quality and excellence. Let us take care of your vehicle and get you back on the road quickly and as good as new.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (183)

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Repair Quality

Customer Service

Excellent service

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Nice to know a Ford dealer has a collision shop that can handle well the luxury brands with knowledgeable and friendly service.

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Customer Service

great collision shop insurance co. approved, guaranteed and no surprises

My Experience

Great job done. Work was excellent, so was the communication

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Excellent Service

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Customer Service

The pick up date of my vehicle was changed and pushed back 5 separate times. I was told by Dave Smith Ford body shop that the original estimate was not accurate and things kept popping up that needed to be fixed, this is the reason I was given as an explanation as to why my pick up date keeps getting pushed back. As a result of Dave Smith Ford auto body shop keeping my vehicle for a period of 88 days I was forced to pay over 6,000$ in rental costs. I am extremely displeased with my insurance company and lack of guidance they provided to me their customer, and I am very displeased with Dave Smith Ford. I would not recommend this auto body shop to anyone.

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after looking at the reviews on thier site on the computer after my car was there I was worried cause all reviews were BAD Wondered how you select the car dealers you have do your work

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They did an excellent job in repairing my vehicle Dave

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My Experience

I am very satisfied with repairs, fees and courtesy. Thank you.

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Customer Service

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My car looks like it was never involved in accident and runs great

Customer Service

Very professional

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Repair Quality

Customer Service

Stephanie was truly a pleasure to work with. I don't know that I have ever had such incredible customer service from a car dealership / repair shop in my 40 plus years of driving. Thank you!

My Experience

Very pleased repair work was finished as promised

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We keep coming back for service in purchase of new vehicles, because of the outstanding quality of service

Repair Quality

I had an enjoyable experience and those that helped me went above and beyond my expectations. In addition they were extremely patient with me and could not have been more polite.

Customer Service

I had an enjoyable experience and those that helped me went above and beyond my expectations. In addition they were extremely patient with me and could not have been more polite.

Returned Clean

My Experience

Dave Smith Ford is a great dealer. I always have a great experience with them.

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My Experience

Steff was so helpful and made a stressful situation much easier! Everyone was friendly and helpful.

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Repair Quality

Steff was so helpful! She helped made the whole process less stressful and easy. The staff who was there when I picked my vehicle up was also friendly and I couldn’t have had a better experience.

Customer Service

Everyone was friendly and helpful.

Likely to Recommend

Depends

Repair Quality

Dave Smith’s electronic communications are a problem

Customer Service

Dave Smith’s electronic communications do not work properly