David L. Shepard, Inc.
In operation 48 years, 37 years at this location.
Shepard's Automotive Center is a family owned auto repair business serving the Newburyport and the surrounding communities since 1978. Our goal is to provide high quality repairs on a timely basis. We provide both Autobody and Auto Mechanical Repairs. We provide a high level of customer communication throughout the repair process. We provide assistance with the Insurance claim.
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Good work
Returned Clean
Likely to Recommend - 5.0/5.0 -
absolutely
Repair Quality - 5.0/5.0 -
from drop off to pickup Shepards was communicative, effective and friendly. They were wonderful- to work with.
Customer Service - 5.0/5.0 -
read previous
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair looks good and the fitment of the aftermarket parts is also good. Shephards corrected a place where two panels snap together and buffed out the wear and tear. The car was cleaned inside and out. Very happy and would return.
Customer Service - 5.0/5.0 -
Very professional and pleasant
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Shepards Automotive was a great choice. Our vehicle was damaged by another motorist, which is never convenient but SAC made the process extremely easy. The vehicle looks fantastic and they finished it much quicker than we expected. I'd have no problem recommending them to anyone I know that needs body work done on their vehicle.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
did an awesome job car looks like new
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
repair wok was fine and they communicated well with me but car was returned with the interior not cleaned well
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very Quick and easy.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would definitely recommend Shepard's to a friend or colleague.
Repair Quality - 5.0/5.0 -
I'm very happy with the repair work Sherpard did on my car.
Customer Service - 5.0/5.0 -
I thought Shepard's Auto-Pay body did a really good job repairing my automobile. Looks brand new (on one side anyway). Very pleased with the results.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My experience was seamless and everyone was professional and very pleasant.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I know. The business life long. And would be my recommeded shop
Repair Quality - 5.0/5.0 -
Very professional business and communication was best along with doing the quality work needed in a very timely fashion. I bring a Very satisfied customer
Customer Service - 5.0/5.0 -
Very satisfied
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Everything seems fine. When I shut the door that was repaired it sticks a little, but with time im sure it will be fine
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I also was told in advance that they had a wonderful reputation and it is true
Repair Quality - 5.0/5.0 -
Everything went very smoothly. They are a very professional group of people. They were on schedule with everything and I couldn’t have been more pleased.
Customer Service - 5.0/5.0 -
Timely and very polite