Park Place Bodywerks Plano

4.8 (1,511reviews)
95%
1201 Commerce Drive,  Plano,  TX  75093

In operation 46 years, 22 years at this location.

Welcome to Park Place Bodywerks, the #1 Luxury OE certified collision repair and paint & body shop facility in Texas, with locations in Dallas, Fort Worth, & Plano. We've been repairing vehicles for over 35 years. Our collision center is known for its expertise, honesty, and stellar service. Here at Park Place, we have a team of highly certified professionals committed to delivering superior quality and service to all out clients.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
Genesis
Honda
Hyundai
I-Car
Kia
Lexus Certified

Reviews (1,511)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for exceptional service quality, with repairs frequently described as flawless, impeccable, and restoring vehicles to like-new condition. Communication stood out as a major strength, with customers appreciating timely text and email updates that kept them informed throughout the repair process. Timeliness was also highlighted positively, with many vehicles completed ahead of schedule. Customers valued the seamless coordination with insurance companies and rental car services. A few customers noted areas for improvement, including communication gaps requiring them to initiate contact for updates, isolated quality concerns such as paint drips or missed damage, and longer-than-expected repair timelines in some cases. Overall, the vast majority of customers expressed high satisfaction and a strong willingness to return and recommend the shop.

My Experience

Excellent description of the car situation and presentation of viable options by Vinh. The turnaround time was great and the car looked great !

My Experience

Great job all around. Thanks.

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Repair Quality

Customer Service

Returned Clean

My Experience

Gary Nelson my advisor was spectacular!

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My Experience

Great work, communication, and customer service! 10/10 and would recommend in the future.

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Returned Clean

My Experience

Friendly, professional service. Kept me updated throughout the process. Answered all my questions promptly. Check out was seamless. A very pleasant experience.

My Experience

Everything that was done looked fantastic along with the rest of my vehicle. Best body shop experience I have ever had. Ron Fazio made the experience even better helping and explaining everything going on and helping with advice when asked. He is a great asset to your organization.

Likely to Recommend

Ron Fazio made the situation more bearable and easier to get through during these emotional times. He is honest and has integrity. An asset to your company

Repair Quality

Best body repair shop I have ever been to

Customer Service

Office staff helpful and friendly. Ron Fazio was very helpful with keeping me up to date with all repairs and insurance issues. I found him to be honest and upfront about what needed to be done and why.

Returned Clean

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Repair Quality

Encountered delays which caused the car to be in the shop for 2 months. Had to bring the car back since the rearview camera was not setup after suspnesion work was done.

Customer Service

Vinh did a good to keep me updated with status but its just the delays for completing the work which was frustrating. Especially since the car was suppose to be done within 1 month.

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Repair Quality

Customer Service

Returned Clean

My Experience

Thank you!

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Repair Quality

I didn’t get updates

Customer Service

They are responsive

Returned Clean

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My Experience

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My Experience

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Customer Service

Mr. Gary Nelson is great, appreciate his service so much!

Returned Clean

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My Experience

Ron was very professional and knowledgeable

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Repair Quality

Service was great but the paint quality was not as good

Customer Service

Ronald and the ladies at front desk were all wonderful

Returned Clean

My Experience

I have none, Communication is the key, and I feel like I got that, you kept me updated on what was going on.

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My Experience

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Repair Quality

Dennis was awesome and kept me informed all along the way!!!

Customer Service

Returned Clean