Mitchell's Auto Body

4.9 (1,504reviews)
98%
1296 NC Hwy 581 N.,  Pikeville,  NC  27863
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In operation 29 years.

Mitchell's Auto Body is a family owned and operated auto collision repair business. Our goal is to provide service of the utmost quality. "Quality is our top priority." Our objective is to restore your vehicle back to a safe pre-accident condition. Mitchell's Auto Body has been servicing Goldsboro and the surrounding area since 1994! Our experienced master technicians hold ICAR Gold class Certifications which is the auto repair industries most recognized training organization. Trust that your vehicle is in good hands when you choose Mitchell's Auto Body for your repair needs!

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 12:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (1,504)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return, including seamless paint matching and meticulous attention to detail. The team is widely commended for professionalism, friendliness, and genuine care. Communication stands out as a major strength, with customers appreciating frequent text updates that kept them informed throughout the repair process. Timeliness is another highlight, as many vehicles were completed ahead of schedule. Customers also frequently mention the vehicles being returned spotlessly clean inside and out. A small number of customers noted areas for improvement, including occasional communication gaps, minor oversights on first-time repairs, and isolated cleanliness concerns - all shared directly in their feedback. The overwhelming majority express strong loyalty and willingness to recommend the shop to family and friends.
AI-Generated from reviews written in the last 12 months
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"... satisfied with the quality of the repair. Everything was done with care and attention to detail. The work was excellent, and Im very pleased with the results. The repair ..." Read more
"Professional service. Clean work environment. The staff took great care of my vehicle. They handled everything ..." Read more
"... updates as to their progress thruout the process, and when the work is concluded, it is always 11☆'s out of 10. I dont take my vehicles anywhere else." Read more
"They are very friendly and helpful. The work they did to our car, made look brand new again. They matched the color perfect! Will be using them ..." Read more
"Mitchells went above and beyond my expectations when repairing my car. The price was fair, the scheduling was painless ..." Read more
"... & great communication informing us along the way. Finished 2 days early & we were extremely satisfied! Wonderful & friendly customer service also!" Read more
"... Undetectable! my vehicle looks just like new! And they finished a week sooner than promised! Second time they've done work for me. Both jobs were excellent!" Read more
"Two days earlier than originally scheduled which was wonderful as I needed it the day after picking it up!"
"Actually it was done early"
"They told me be ready in 3 to 4 days and turn out to be 7 to 8 days I had to keep calling to find out when it be ready ..." Read more
"Wonderful personal service, great communication, and beyond expectation repairs! Would highly recommend this ..." Read more
"loved hearing every day on the progress"
"Love the text updates! I never had to call!"
"Constant notifications were sent to my phone. THAT'S professionalism at its BEST!"
"Communication needs work."

My Experience

Communication was amazing especially with the notifications each day. Very friendly and family atmosphere.

My Experience

Great crew dropped a 3 piece hood for a corvette and finish product looks amazing thanks for getting it taken care of in such a short time

Likely to Recommend

Repair Quality

These guys really do amazing work and keeps you up to date and will bend over backwards for there customers thanks again for the amazing work on my corvette stingray

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Thanks great job

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great customer service. I was updated regularly via text. Joey handled all of the financial aspects for me. I would highly recommend their services.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Wonderful job. Would definitely recommend

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Amazing service, very friendly and helpful.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

All the work that I as done was great and they completely repaired all damaged that was done, again all the work was as outstanding !

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Good as new. Friendly team. Very accommodating. If I need any other body work done, it'll be Mitchell's that does it.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Job well done 👏 I found not fought bump looks good.

My Experience

I love the text updates. Your team was also very nice and patient with my teen when getting the quote, at drop off, and on pickup. Thank you!

My Experience

Looks awesome

Likely to Recommend

Repair Quality

Great job

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

They are very friendly and helpful. The work they did to our car, made look brand new again. They matched the color perfect! Will be using them for any autobody I need in the future.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I would not take my cars anywhere but to Joey at Mitchell’s Auto body. They are very professional and my car was so clean when I pick it up.Very satisfied

Likely to Recommend

Repair Quality

I wouldn’t take my cars anywhere else. Excellent service

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very satisfied

Likely to Recommend

Repair Quality

They did a great job 👏 thank you so much

Customer Service

They did a great job 👏 thank you so much

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I really appreciate the expeditious support from the Mitchell's team. Upon assessment, they were able to get my car back on the road and completely rebuilt from my accident with a dear...kudos to everyone who helped to make this possible!!! V/r Earl III, Ret USAF

My Experience

I have had three vehicles repaired by your company and felt the quality was outstanding and the timeliness was on schedule. Thank the crew for all they do!

Likely to Recommend

Repair Quality

The team and the quality of work was outstanding.

Customer Service

Outstanding

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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