De Laveaga Service Center Inc.

4.9 (266reviews)
100%
1215b Water St.,  Santa Cruz,  CA  95062

In operation 18 years.

Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (266)

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Repair Quality

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Customer Service

Faster than expected, got the car looking great with a complimentary detail clean up!! You guys are the best !

My Experience

I was shocked to have my car repaired and done the next day. I recommended having your car repaired here

Likely to Recommend

Repair Quality

Customer Service

The staff and the quickness was incredibley fast I would recommend this car shop to everyone. Thank you triple AAA

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Customer Service

They were awesome and did a great job.

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Likely to Recommend

They did a great job and the people there were excellent to work with. I appreciate all the time they took to fix my car and even offered to deliver it to my house.

Repair Quality

They did a great job and made my car look brand new. They even cleaned the interior!

Customer Service

They were great and made my car look brand new

My Experience

Looks gorgeous

Likely to Recommend

Great work

Repair Quality

Great work

Customer Service

Likely to Recommend

Repair Quality

Customer Service

They were friendly and communicative and I was pleasantly surprised by how they cleaned the interior

My Experience

Kind , excellent work and totally great communication. So glad Aaa recommended your company

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Customer Service

Excellent timing communication and care

Likely to Recommend

Repair Quality

Satisfied with everything BUT the loud creak noise. I have had my truck for over 6 years and never heard what I am hearing now even if normal maintenance was due.

Customer Service

Cosmetic wise looks beautiful! There is now just a creaking noise that was absolutely not present before I was hit nor while driving before taking my truck for repair. It's pretty loud.

Likely to Recommend

I tell everyone how great they are!

Repair Quality

Totally! And they even fixed a squeak I had.

Customer Service

Can't even tell where the dent was. They did an OUTSTANDING job!!

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Easy to work with. Also worked with my rental car company to make it easier for pick up and drop off of my car. Totally happy with the service I got and the repair looks great.

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Likely to Recommend

Not just very likely but 100% will recommend them to all

Repair Quality

I am VERY satisfied with there work.

Customer Service

Great welcoming professionalism the minute I walked in to the time I picked up my car. I highly recommend this company & i will use them again

Likely to Recommend

Repair Quality

Customer Service

Excellent

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Repair Quality

Customer Service

They were the quickest I have ever seen. The front office staff was so nice and polite and did everything to help me. They helped me more then my AAA rep. They made it seamless and even cleaned my car. 10/10 Service

My Experience

Fabulous staff. Keeping you informed of all the stages of repair. The bumper for my Range Rover had to be ordered from England and it was delivered and replaced smoothly and efficiently. Yes I would recommend this body shop.

Likely to Recommend

Excellent

Repair Quality

Waiting for another part that AAA refused to cover otherwise yes!

Customer Service

Excellent

Likely to Recommend

Repair Quality

Customer Service

Very satisfied with the work done on our car.