De Laveaga Service Center Inc.

4.9 (269reviews)
100%
1215b Water St.,  Santa Cruz,  CA  95062

In operation 18 years.

Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (269)

Likely to Recommend

For sure. I think our scheduled trip may have created part of the problem.

Repair Quality

Car looks great!

Customer Service

Everything was done in an excellent manner. We had a scheduled trip and informed everyone about our trip. Yet when we returned we still needed to wait two additional days for the car to be ready.

Likely to Recommend

Repair Quality

Customer Service

They were quick, receptive and awesome

My Experience

Service and execution were wonderful. Texts timing were off, I received a text telling me My car was ready to be picked up β€” the day after I picked up my car.

Likely to Recommend

Repair Quality

Customer Service

They were great! Car looks great!

Likely to Recommend

Repair Quality

Have to return as repairs were not completed the 1st time

Customer Service

Have to take it back as they did not address a problem I pointed out.

My Experience

Great work, gave me a ride to pick up rental car, helpful staff. πŸ‘

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I would share my good experience with anyone looking for a shop. AAA was a huge help to arrange everything as well which added to my overall experience.

Repair Quality

So far so good

Customer Service

The staff was friendly and responsive whenever I called. The glue smell from replacing insides of doors was pretty powerful and adversely affected me but not sure if there are options to prevent that. Maybe more inside garage time air out. So far so good, grateful for the quick turnaround.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

I called two recommended shops. And Delaveaga Service was able to have me drop the car off immediately and they finished work by the end of following week.The work was completed as they had explained. I will use them again, if needed.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Just to say that every employee at the repair shop including the office staff are really c nice ,, no complain I’m just happy with Laura that helped me out , thank you all

Likely to Recommend

For sure

Repair Quality

All good

Customer Service

No complains

Likely to Recommend

Repair Quality

Customer Service

Incredible service!! Thank you so much

Likely to Recommend

Repair Quality

Customer Service

Very friendly staff, responsive and communicative, and helpful about the rental car

Likely to Recommend

Repair Quality

Quality paint matched my car exactly.

Customer Service

Did a good job on repair and painting. However the cleanup was poor. Some residual paint was left on my back window. I had to come back and have it cleaned. The owner apologized and did a nice job. Need more quality control in cleanup before customer pickup.

My Experience

Everyone was friendly, professional, and went above and beyond! Thank you. My car looks great!

Likely to Recommend

Repair Quality

Customer Service

Great service and excellent quality repair

Likely to Recommend

Repair Quality

Customer Service

Great customer service. Fun and friendly staff.

Likely to Recommend

Repair Quality

Customer Service

Looks good. Like new. πŸ™

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

DeLaveaga provided top quality, professional, and personal service.

Likely to Recommend

Repair Quality

Laura and crew are great!

Customer Service