Deacon Jones Goldsboro

4.9 (666reviews)
99%
1014 A 11th St,  Goldsboro,  NC  27534
See Photos
Instant Estimate
Book Appointment
Bot
Shop AssistantSparkles

In operation 48 years.

At Deacon Jones Collision Center, customer satisfaction is our primary goal. From our Professional estimating staff to our certified autobody repair specialists. You will receive the finest quality experience and autobody repair. We are an I-Car Gold Certified and Honda Pro-First Certified shop, we work on all makes and models.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Call
Email

Reviews (666)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new or like nothing ever happened. The proactive communication through regular text and phone updates was a standout highlight, keeping customers informed throughout the entire process. Many repairs were completed ahead of the estimated date, which customers greatly appreciated. The cleanliness of returned vehicles, often detailed inside and out, was frequently mentioned as a pleasant surprise. A small number of customers noted concerns such as minor issues upon vehicle return, occasional delays in returning calls, and a few instances of damage or incomplete repairs, as shared directly in their feedback.
AI-Generated from reviews written in the last 12 months
Select to learn more
"... for the repairs on my Jeep. From start to finish, they went above and beyond anything I expected. The team was professional, knowledgeable, and genuinely ..." Read more
"... Jones Repair to fix my car the day I picked it up I was amazed on how it looked as if I was picking a brand new car off the lot clean inside and out I was stoked I will ..." Read more
"... dark. The parts were ordered and received quickly. The work was done way before the estimated date. I am very happy that my truck is beautiful again!! ..." Read more
"my car looks beautiful They kept me informed every day Very easy to talk with Would use them anytime that ..." Read more
"... replace the number was 12 the cost that expected. 3. Work done was great and car looks like it is new 4. Vehicle was cleaned and detailed prior being turned ..." Read more
"It was an easy process and the car was completed earlier than expected. The car was perfectly restored"
"Got the truck back ahead of schedule…looks great. Shout out to the detail team especially. ..." Read more
"... information as well so I was not left in the dark. The parts were ordered and received quickly. The work was done way before the estimated date. ..." Read more
"Took 2 months to fix my car CORRECTLY went the first time they said it was done and it ..." Read more
"Yes and no , after a delay it was done"
"The collision team was one of the most communicativetext, phone, productive and professional teams I have experienced. The home location for Hyundai ..." Read more
"Deacon Jones updated me nearly every day about my car. I was very satisfied with the repairs to my car. ..." Read more
"I was impressed with the way your staff kept me informed on the status the repairs on my vehicle. The work ..." Read more
"They communicated well via text message but whenever I had a question or called the office I was always sent to voicemail and never able to speak to anyone with knowledge ..." Read more
"I was notified when the pickup date was pushed back, but sometimes it was very shortly before the current ..." Read more

My Experience

I loved the customer service! Personable understanding and upfront team. Shout out to Justice. She was very professional and cared about getting the job done.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Everything was done right

Customer Service

Customer service was great and kept me informed step by step

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I have studied and photographed the repairs on my EV, which sustained significant external (entire front end hood)l as well as some internal damage from being struck by a deer. It has been repaired to my exacting standards! Thank you!

Customer Service

The customer service was phenomenal! I was very pleased that they kept me informed of the various stages of progress on the vehicle as it was being repaired. Thank you so much for this professional, courteous, and friendly staff!

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Although it took several weeks to fix Justice kept me very informed.

My Experience

Beginning with the front office, Justice was very professional and yet very personable. The process was on target from getting the insurance to ok the damage to ordering the parts, painting and preparing to give back the completed product. I would recommend anyone to come and get this amazing experience with such professionalism and timeliness. The said return date would be on the 13th and I got the car back on the 12th.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Did a great job and did it in a timely manner.

My Experience

Very professional and great communication throughout the process. Thank you for a job well done! Highly recommend!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

They were fast and friendly.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent service. Thank you for your hospitality.

My Experience

They were very humble, sweet , and very Profesional

My Experience

Car looks great!

My Experience

Communication is crucial.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They did a fantastic job. It’s like nothing ever happened to it. They got it done faster than what they expected which is really good and really nice. Customer service on people in the lobby were very nice and very helpful or recommend anyone who has some damage to a car to go to their service

Likely to Recommend

If I have or need any body repairs I will come to them

Repair Quality

They made process easy.

Customer Service

I was very pleased with them

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very good experience

1 - 20 of 666

Auto body shops nearby

view more shops in: Goldsboro  |  27534