Deacon Jones Goldsboro
In operation 48 years.
At Deacon Jones Collision Center, customer satisfaction is our primary goal. From our Professional estimating staff to our certified autobody repair specialists. You will receive the finest quality experience and autobody repair. We are an I-Car Gold Certified and Honda Pro-First Certified shop, we work on all makes and models.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
Took way too long to complete. The staff was not friendly at all. When I do business with a company I expect the staff to be friendly and polite.
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
The repair looks fine. The office staff was so rude.
Customer Service - 3.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Very rude lady at the front desk older black lady. Would get an attitude everytime I called and would just hangup on me in middle of conversation.
Customer Service - 0.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
It was very reassuring to receive updated texts concerning my car. I knew that Devon Jones would do a fantastic job for me. I bought my car almost 11years ago from Decon Jones Dealership and I received wonderful service then and now.
My Experience - 0.0/5.0 -
The repairs were good. I think both of my son’s headlights should have been replaced. His car looks weird with one new and one old headlight. Maybe we would have had to pay for it out of pocket but it would have been worth it for his car to not look so weird. The older woman who works there has some work to do on her customer service skills. The younger woman is awesome. She’s a keeper. Maybe some of these comments have nothing to do with the repairs. But every feedback requested should be on the overall service, not just the car repair process.
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
The repairs were done well but they left one old headlight and it makes the car look weird. I’m not sure why they didn’t change both of them out. I would have paid the difference if I had to.
Customer Service - 2.5/5.0 -
The young lady at the desk was extremely nice. The older woman has very limited customer service skills. Also, I called the business to ask a question and was informed the manager was busy and he would call me back. I waited and he did not return my call. I called again the next day and was given the same answer. Finally, I went over there to speak with him because I was tired of being put off. I told him to please next time just be honest and say you don’t want to talk to me instead of making me call several times and giving me excuses as to why you “can’t” speak to me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Did an amazing job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Gr8 job, fast service.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Heck yeah (:
Repair Quality - 5.0/5.0 -
They left my car like it was brand new. I thank them for fixing it and doing a great job. Highly recommend going to them (:
Customer Service - 5.0/5.0 -
Did an amazing job. Highly recommend them (:
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
My trailer hitch was stolen while in your possession
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Car looks good and the paint matched perfect Thanks for the great job that was done
My Experience - 5.0/5.0 -
Done a great job the first and second time fixing my faulty paint issue on my Mustang machine e
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Couldn’t tell where the paint was peeling. Looks good.
Returned Clean
My Experience - 5.0/5.0 -
Keep up to date on progress.Work done in a timely manner.Easy to work with
Likely to Recommend - 5.0/5.0 -
Great work every thing fit nice
Repair Quality - 5.0/5.0 -
Fantastic work very satisfied
Customer Service - 5.0/5.0 -
Very professional