Deacon Jones Goldsboro

4.9 (666reviews)
99%
1014 A 11th St,  Goldsboro,  NC  27534
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Shop AssistantSparkles

In operation 48 years.

At Deacon Jones Collision Center, customer satisfaction is our primary goal. From our Professional estimating staff to our certified autobody repair specialists. You will receive the finest quality experience and autobody repair. We are an I-Car Gold Certified and Honda Pro-First Certified shop, we work on all makes and models.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (666)

My Experience

Liked the progress updates and detailed billing. Fast and friendly service. Car looks like new. Would recomend Deacon Jones Collision to everyone.

My Experience

My truck looks great! They repaired my truck a couple years ago, that’s why I went back to them to have this repair.

Likely to Recommend

We were very impressed by how clean the car was inside and out when we picked it up. I believe the lady who helped us was named Michelle. She was very friendly and explained everything thoroughly. Overall a very pleasant experience.

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Everyone was GREAT

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I had to return my vehicle for paint runs and or paint bubbles, rufflness.

Customer Service

Returned Clean

My Experience

They keep me updated throughout the process and my car looks like new.

My Experience

Excellent staff and service.

My Experience

Staff very courteous. Repairs completed early. I appreciate you

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The front passenger side where the impact on vehicle was fixed with great perfection. But driver side fog light wasn’t installed back properly. Sticks out, not flushed. The bumper was also fixed to perfection with the paint on vehicle also

Likely to Recommend

Repair Quality

Completely satisfied with the paint job and repairs done on the passenger side. But the fog light under the driver side is not flushed like the passenger side Wanted it restored like it was before accident

Customer Service

Very professional.Only thing I didn’t understand was the fact they handed my keys and told me I was ready, but nobody walked out with me to show me the completion of the job

Returned Clean

Likely to Recommend

Repair Quality

My son picked it up for me because I had surgery May 7. He said it looks good

Customer Service

The communications I had was great

My Experience

The shop did a great job with the repairs everything looks good. But when my car was left there was one little spot on my hood that the paint had chipped. I thought that’s what the people who had stolen my car did. When I got my car back I have 3 big chipped spots on my hood and nobody know what happened. When I looked at the hood where that one little spot was there is white paint on it. I asked the lady’s in the office what happened they said they didn’t know and maybe when they wash the car. But do you have a warranty if you do bring your car back and we will fix it. I haven’t had my car since 2/19 and it’s 4/3 wen I get it back and now I have to put it back in the shop for a paint job, but know one know I’m very frustrated.

My Experience

I really appreciate how clean you returned my vehicle to me. Excellent service. Carolyn at the front office was very friendly & professional.

Likely to Recommend

Repair Quality

Thank you for cleaning my vehicle.

Customer Service

Carolyn provided excellent customer service.

Returned Clean

My Experience

Happy with the end result!!!👍👍 10/10

My Experience

Y'all did an excellent job

Likely to Recommend

Y'all do excellent work

Repair Quality

Once again y'all did excellent job

Customer Service

Y'all did a excellent job

Returned Clean

My Experience

My Experience

Likely to Recommend

Repair Quality

The estimate, repair, and completion was easy and done quickly. Beautiful work!

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

What a pleasant experience! Our car was done quickly and when we got it back it was so clean. Thank you for all you do!!

My Experience

The exceptional customer service began at the intake desk. Carolyn and the other receptionist were attentive. and extremely helpful. It ended with the awesome repair of my vehicle . Thanks so much for a memorable professional experience.

Likely to Recommend

Repair Quality

Repair was great and customer service was a welcomed addition.

Customer Service

The repair exhibited great workmanship with a timely completion .

Returned Clean

My Experience

Great Customer Service support team!