Deano's Collision- Elk River
In operation 42 years.
Deano's Collision is a family-owned business that has been serving the community since 1984. We offer complete collision and mechanical services at our Elk River location, providing high-quality repairs backed by numerous OEM certifications. With locations in both Elk River and Andover, we are dedicated to providing exceptional service to our customers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Always kept me in the loop as to the progress
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Resolved a long repair and kept me up to date frequently
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I always get great service from Deano’s
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks brand new!!!
Customer Service - 4.0/5.0 -
Pretty good. I did have to reach out for updates periodically. But was always responded to immediately.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent work, very pleased!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Loaner car was not full of gas
Returned Clean
My Experience - 5.0/5.0
My Experience - 0.0/5.0 -
I was originally told that my repair would be a 4 day repair. It was there for 1 week and 4 days. I had to call to follow up and inquire about its status. When I picked it up the guy drove it to the door and just walked away. He did not review the repair or have me take a look at the door. I thought this may have been a normal thing to do. Generally I am sure the repair is fine but the customer service at Deano's does not deserve a good grade. I would give them a C- at best.
Likely to Recommend - 0.5/5.0
Repair Quality - 4.5/5.0 -
I had previously sent this feedback - I scheduled a 4 day repair (that is what I was told) and it took more than double that. I was the one who had to make contact to check in on progress. I also was surprised when the guy drove my truck to the front door hopped out and left me standing. No quick review of the repair or look at my truck. Repair was fine - customer service was very poor to say the least. I will not recommend your shop.
Customer Service - 1.0/5.0 -
See my previous comment
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I like that American Family Insurance uses you as both adjuster and repair. Shows good trust throughout the whole process for everyone involved!
Repair Quality - 5.0/5.0 -
Nice job. Thank you. And Thank you for allowing me to have a loaner car. Being a single person, it would be difficult without having a car.
Customer Service - 5.0/5.0 -
Excellent front office personnel.