Deano's Collision- Elk River

4.9 (1,938reviews)
97%
11063 173rd Ave NW,  Elk River,  MN  55330
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Shop AssistantSparkles

In operation 42 years.

Deano's Collision is a family-owned business that has been serving the community since 1984. We offer complete collision and mechanical services at our Elk River location, providing high-quality repairs backed by numerous OEM certifications. With locations in both Elk River and Andover, we are dedicated to providing exceptional service to our customers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Ford
GM
Honda
Hyundai
I-Car
Jeep
Kia
Nissan
Ram

Reviews (1,938)

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Customer Service

Always kept me in the loop as to the progress

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Resolved a long repair and kept me up to date frequently

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Returned Clean

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I always get great service from Deano’s

Customer Service

Returned Clean

My Experience

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Looks brand new!!!

Customer Service

Pretty good. I did have to reach out for updates periodically. But was always responded to immediately.

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Customer Service

Excellent work, very pleased!

Returned Clean

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Returned Clean

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Loaner car was not full of gas

Returned Clean

My Experience

My Experience

I was originally told that my repair would be a 4 day repair. It was there for 1 week and 4 days. I had to call to follow up and inquire about its status. When I picked it up the guy drove it to the door and just walked away. He did not review the repair or have me take a look at the door. I thought this may have been a normal thing to do. Generally I am sure the repair is fine but the customer service at Deano's does not deserve a good grade. I would give them a C- at best.

Likely to Recommend

Repair Quality

I had previously sent this feedback - I scheduled a 4 day repair (that is what I was told) and it took more than double that. I was the one who had to make contact to check in on progress. I also was surprised when the guy drove my truck to the front door hopped out and left me standing. No quick review of the repair or look at my truck. Repair was fine - customer service was very poor to say the least. I will not recommend your shop.

Customer Service

See my previous comment

Returned Clean

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I like that American Family Insurance uses you as both adjuster and repair. Shows good trust throughout the whole process for everyone involved!

Repair Quality

Nice job. Thank you. And Thank you for allowing me to have a loaner car. Being a single person, it would be difficult without having a car.

Customer Service

Excellent front office personnel.

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