Gerber Collision & Glass - Rogers (Mn)

4.9 (488reviews)
96%
14240 James Rd,  Rogers,  MN  55374
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In operation 81 years, 3 years at this location.

Gerber Collision & Glass - Rogers offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
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Email

Reviews (488)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding communication, with many highlighting frequent updates via text and phone calls throughout the repair process. The quality of repairs was a standout, with numerous customers noting their vehicles looked brand new upon return. Timeliness was also frequently commended, as vehicles were often completed ahead of schedule. Staff were widely described as friendly, professional, and genuinely helpful. A few customers noted areas for improvement, including clearer upfront agreements on additional work, delays in response to calls, and isolated concerns about new damage discovered at pickup. Overall, the vast majority of customers expressed high satisfaction and indicated they would return and recommend the shop.
AI-Generated from reviews written in the last 12 months
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"Your team has excellent standards. You kept us informed every step of the way. You stayed true to your word ..." Read more
"My vehicle looks brand new I'm so impressed with their quality of work on my vehicle!"
"... were fully informed of the process from the start. We felt confident Gerber knew their stuff, assured that our car was in good hands. The manager inspected ..." Read more
"... from communication to the last detail was covered. You cant even tell my car was ever in an accident! They even washed my car inside and out like who does ..." Read more
"Communication was the worse of the worst! I tried calling Gerber Collision several times regarding my order ..." Read more
"Vehicle was ready before the estimated time."
"My vehicle was done earlier than expected"
"... step of the way. You stayed true to your word and completed the repairs in the time promised. I'd recommend your company to anyone who is looking for collision ..." Read more
"Work was done earlier than estimated. Total time was less than two weeks."
"It was suppose to be ready 1 week later and it took 3 weeks."
"Communication from Gerbers customer service was excellent, they kept me update on the progress and when they ..." Read more
"1010 stars! Great communication, always give you 2 updates per week on your car. Highly recommend."
"Done on time. Communication was great. We didn't have to do anything, everything was handled right from the start. We appreciated ..." Read more
"great communication with me on the status of the truck while in the shop. She made me aware of the what ..." Read more
"Got it done in a timely manner. Very good at giving me updates along the way. Looked great!"

My Experience

John and Joan were very helpful and made the process simple for me! Thank you to the technicians who did the work on our CX-5! They did a great job looks like nothing happened.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

They made everything very easy and smooth. Car looks great now.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I had a very professional experience with Taylor and Gerber Collision. I was kept up to date on the progress twice a week, and the job was completed ahead of schedule and looks beautiful!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

This was my second visit to Gerber's because although my car is RED, it seems to be a target for other drivers. Anyway, the first visit was so successful that there was no competition for the second visit. AND THIS VISIT WAS ALSO SUCCESSFUL. Extra work was involved but your team didn't give up until it was perfect. I will highly recommend their work.

My Experience

Great job again! This was my second vehicle here and you again delivered.You were able to finish it in time to get my daughter off to school in it, it looked great, and you kept me updated through the week.

Likely to Recommend

Repair Quality

Great service

Customer Service

Great service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I brought my Jeep to GERBER Collision & Glass to fix a large scratch because my previous experience with them was truly exceptional. Once again they provided excellent customer service! I was very pleased with Aaron's work! Thank you!😊

Likely to Recommend

I will definitely continue to refer people to Gerber Collision & Glass 😊

Repair Quality

Customer Service

I was very pleased with their customer service! Very accommodating! A big thank you to their team & the work that completed by Aaron! Thank you!😊

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

No

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Perfect

Customer Service

Zero complaints 😁

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

100%

Repair Quality

Looks like it never got in an accident.

Customer Service

Really good work performed in a timely manner. Super friendly & knowledgeable staff. Will go back & would highly recommend!!!

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everyone was great with our car repair. They were able to get the parts fast and the work done while we were out of town. Looks brand new!

My Experience

Everyone was awesome - Aaron & Jon did a great job taking care of my repair needs in a professional and helpful way. A+++!

Likely to Recommend

I would absolutely recommend Gerber Collision & Glass to a friend or colleague.

Repair Quality

Top-notch service and professionalism! Couldn't be happier!

Customer Service

Friendly, prompt, and went above and beyond to do a fantastic job on my repairs!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

From the first call to pickup, the Gerber team handled everything flawlessly. They pay attention to detail, listen to concerns on the front end and follow through with the delivery of the finished product.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great service

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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