Dee Gainey's Body Shop

98reviews
1537 S. Mint St.,  Charlotte,  NC  28203

We take care of everything from working with your insurance company to arranging a rental car. We are committed to making your collision repair experience as smooth as possible, our professional collision repair representatives are trained to do just that. Being part of some of the insurance industry's drp program's help's you in getting your vehicle handled quicker and more efficiently.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Cash
  • Check
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 4:00 pm
Tue 8:00 am - 4:00 pm
Wed 8:00 am - 4:00 pm
Thu 8:00 am - 4:00 pm
Fri Closed
Sat Closed
* Holiday hours may differ.

Reviews (98)

My Experience

The shop did a great job. I know it was a big repair and everything came out great, couldn't tell there was an accident in the first place.

My Experience

Great Customer Service along with high quality repair work Excellent communication and met promised deadline Also nice people Recommend without reservations Bill Ryan

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Repair Quality

great customer service.Excellent body work. Great people to work with

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Excellent

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They did a great job of communicating updates to me

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The people are friendly and helpful. Courteous, and pleasent to do business with.

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My Experience

You are the best example of the highest quality of service that I have ever experienced. I would enthusiastically recommend you to anyone. Thanks very much!

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My Experience

Great shop nice people.

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My Experience

Car came back perfectly repaired. Quality workmanship!! Was very surprised to find the car wash and waxed. Very unexpected! Thank you for the effortless experience. Best of luck in the future!! Matthew

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I was extremely impressed w their customer service & the repair work on my car

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Great customer service

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Customer Satisfaction is everything in the Service Industry, their level of service was mediocre at best. I hope this review allows them to see where they are lacking and improve to better serve its clients.

Repair Quality

The body work & paint performed is ok. When the original attempted to handoff the "completed" work there were numerous imperfections easily noticeable in the paint.

Customer Service

When I brought my vehicle in during its original appointment (on Thursday), I was told the work would take 3 days and that I could pick it up on the coming Monday - it wasn't ready. My vehicle wasn't returned to me until Thursday, a whole week just to paint bumper. When I discovered issues with the paint work performed the owner was reluctant to provide any concessions, telling me that it would take another couple of days to fix their shoddy work. From the start of the first delay, I impressed upon them that this is impacting my work and stressed this again during the conversation about the shoddy work, luckily the paint technician was involved in the conversation and obliged to fix the issues and have the car ready in a day. (A full week)

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Great work and friendly service. Definitely would recommend.

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Returned Clean

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