Dehaven Chevrolet
In operation 58 years.
We are your premier Chevrolet dealer in Fort Wayne, Indiana. Location, Location, Location! We are easily accessible to all major highways. DeHaven Chevrolet Body Shop is a family-owned business that has been serving the Fort Wayne area for over 50 years!!! We offer FREE body shop estimates and work with ALL insurance companies. Free shuttle service to anywhere in the city! 24 hour access to our inventory at https://www.dehavenchevy.com/ We have a great selection of new, pre-owned and certified vehicles in stock, and if we don't have it, we will custom buy a car just for you! Free Car Washes for Life! Find out your credit score with our fast and easy financing approvals with our get Pre-Approved in Seconds Application. Our Staff! Our professional teams of employees are committed to a no-pressure, high integrity approach to your sales and service experience every time! Most importantly we care about you!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great and fast service
Customer Service - 5.0/5.0 -
Chris was great
My Experience - 5.0/5.0 -
Chris was easy to work with and kept me updated on my car repairs. Great quality work and turnaround time. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
very nice job done
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Yeah they got the car right in fixed it in a timely manner everything looks great very happy with the service thanks again Chris was great to work with answered all my questions
Customer Service - 5.0/5.0 -
Chris was excellent to work with got the car in and a timely manner got everything fixed answered all my questions out the door I went
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were very polite, easy to work with and fixed my car promptly.
Customer Service - 5.0/5.0 -
He is a great guy.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Taking a long time and I have to keep coming back for corrections .
Customer Service - 4.0/5.0 -
Customer service is good
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I'm missing my driver's side floor mat! I'll call them tomorrow and hopefully whomever vacuumed the car will still have it!
Customer Service - 4.5/5.0 -
I called in checked on the vehicle a couple of times. Chris, in the body shop, was great. Later, we were contacted by a lady saying she would keep us informed of the vehicle's progress, but by then it was a day away from completion. I think she dropped the ball somewhere?
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The body shop team got me in right away and kept me informed during the process.
Customer Service - 5.0/5.0 -
Excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Verify fast repairs and looks gre6
Customer Service - 5.0/5.0 -
East to communicate with
My Experience - 0.0/5.0 -
The body shop had my vehicle for 3 1/2 weeks. The lack of communication was atrocious. The first time they called and said the truck was done, I showed up to take a look at it, and I found new dents that the body shop didn’t see on the back driver side door. So that delayed it even more. The following Friday, June 6, they called me and said the truck was completed and ready for pick up. When I showed to examine the truck again, the rear door was still dented. I’m not sure why they tried to return my vehicle in that condition after they were paid to fix it and did not do so. Then the general manager calls me Friday, June 13 and tells me my truck will be ready for pickup at 4 pm. My wife and I leave to pick it up and I get a text on the way there that the truck was not done and it would be sitting at the dealership for the weekend until they open Monday to finish. Needless to say, but it shouldn’t have taken so long for this repair. This caused more stress than it should have because of this situation. I made a truck payment and my car wash subscription payment while this has sat in the body shop. It cost me $650 for my truck while it was in your shop. Thank you for attention to this.
Likely to Recommend - 0.5/5.0 -
All these issues were reported to the manager, Austin, and nothing was done. Other than him telling me my truck would be ready Friday, and then texting me while I was on my way, the truck was not finished and wouldn’t be until Monday afternoon.
Repair Quality - 0.5/5.0 -
Initially, the woman who took service call was very pleasant and helpful. That’s where my great experience ended. I was a first time customer and looking for a shop to service vehicle needs(first full service). The day I had my service appointment, my truck was struck by a deer. I figured I would also have the DeHaven body shop do the work, since it was already there. They finished my service and confirmed what I had told them about my battery not holding a full charge, but was told they couldn’t change it because it didn’t test “bad”. This truck has 6850 miles on it. Everything should be in proper working condition. This battery does not allow me to use my trucks full capabilities. It has been an issue since purchase. After my service, it goes to the body shop. This is where my experience turned sour. After their initial inspection, they contact my insurance and had them out for the claim and were cut a check. After I received the initial quote, the only thing noted was the front drivers side door was damaged. I knew that the back door received damage as well and that was then added and later adjusted, and again paid, by insurance. I was contacted June 2, 2025, by Chris, the shop manger telling me my truck was ready. I was able to inspect the repairs. When I went inside to talk to Chris, he asked if I had ever been there before. When I told him no, he said someone with my last name that worked a GM was “difficult to work with”. And then asked if it was my dad. I said no, I work at GM. How much more rude could he be to a new customer? Anyways. The rear door still had substantial visible damage. While examining that, I noticed more damage that had been overlooked on the cab corner and front corner of the bed (which still doesn’t look good). I’m not sure why I’m the one pointing out damage to a body shop that has had my vehicle for at this point 1 1/2 weeks. Then the insurance had to come out for another additional adjustment. Then I get a revised quote with the new damages. That next week goes by and I don’t hear anything. I call June 9, I’m told they are waiting on parts. I call again on June 12 and talk to Austin, DeHaven GM. He says he will look into it. Calls me June 13 at 12:30pm and tells me it will be ready for pickup at 4-4:30pm that day. 4pm my wife and are heading to the dealership and get a text saying the truck would not be ready until Monday June 16. My truck was at your dealership for nearly 4 weeks. I am not satisfied with my service because it did not repair the damage they were paid to and it took far too long for simple body repair.
Customer Service - 0.5/5.0 -
The manager, Chris, asked if I had been there before. When I said no, he said someone previously with my last name, worked at GM and was difficult to work with. Is this how you treat new customers? They never reached out to let me know progress or set backs. They had to have my insurance out 3 or 4 times because they kept missing damage. And the “finish work” on their paintless repair is awful. I am not a satisfied customer.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
I think the color match is a little off. Otherwise everything looks fine.