Dekalb Collision

4.8 (880reviews)

95%

(404) 294-5206

103 N Clarendon Ave, Avondale Estates, GA 30002

95%

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103 N Clarendon Ave
Avondale Estates, GA 30002

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About Dekalb Collision

See Photos

103 N Clarendon Ave
Avondale Estates, GA 30002

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 47 years.

NOW OFFERING FINANCING! Visit our website for more information. We started our first Automotive Repair Shop with one goal in mind—delivering outstanding repair services to the people of Atlanta. Our team of certified, expert professionals will pinpoint problems and get you safely back on the road. We are a pre-approved partner with several major insurance carriers - so we can ensure minimal out-of-pocket expense for you. And we guarantee transparency throughout the process, providing top-quality work at a fair price. That is the Happy Harley Experience - come see for yourself!

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (880)

Sort By:
Newest
Rating

717 Customers Rated

5 Stars

68% Complete

(598)
4 Stars

8.2% Complete

(72)
3 Stars

1.6% Complete

(14)
2 Stars

1.4% Complete

(12)
1 Star

0.9% Complete

(8)
< 1 Star

1.5% Complete

(13)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop's exceptional customer service, with staff being described as friendly, professional, and welcoming. Communication stands out as a major strength, with regular updates via text and phone calls keeping customers well-informed throughout the repair process. The quality of repairs receives high marks, with many noting their vehicles look like new and paint matching is excellent. Timeliness is generally strong, with many repairs completed on or ahead of schedule. The shop's attention to detail, including cleaning vehicles before pickup, is frequently appreciated. While most experiences are overwhelmingly positive, some customers noted minor issues with parts not being completely secured or occasional delays due to parts availability.

Select to learn more

Service Quality
Timeliness
Communication

"I absolutely loved my experience! From the moment I walked in, everyone was incredibly friendly, welcoming, and made me feel truly valued. The team ..." Read more

"... often first experience in 2013, but when I have, they have consistently performed beyond my expectations." Read more

"I had the very best experience possible with Dekalb Collision. The main thing is that they communicated frequently ..." Read more

"Outstanding customer service. The workmanship, paint, etc. couldnt be better. Thank you!"

"... Dekalb Collision has done excellent work on my car. It always comes back looking like new and they always match the paint perfectly. Excellent customer service with up to date communication ..." Read more

"The timeliness was very impressive. Also, it was very well done and cleaned up well."

"I was so happy with the early completion!"

"My vehicle was ready seven days early and Im so happy for the remarkable service and the ..." Read more

"As always…. Excellent service and it was done 3 days early."

"My vehicle was done when they said it would be!!!"

"... possible with Dekalb Collision. The main thing is that they communicated frequently to give me updates and see if I had any questions. They took care of everything for me seamlessly including ..." Read more

"DeKalb Collision Center made many messages keeping me informed what they doing, when the parts was coming, when my car will be ready. ..." Read more

"... professional, dependable, and a pleasure to work with. Their communication throughout the process was clear and consistent, and the quality of their work truly exceeded my ..." Read more

"I received a text and a call regarding my vehicle each day during the process."

"Excellent communication and work"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"I absolutely loved my experience! From the moment I walked in, everyone was incredibly friendly, welcoming, and made me feel truly valued. The team ..." Read more

"... often first experience in 2013, but when I have, they have consistently performed beyond my expectations." Read more

"I had the very best experience possible with Dekalb Collision. The main thing is that they communicated frequently ..." Read more

"Outstanding customer service. The workmanship, paint, etc. couldnt be better. Thank you!"

"The timeliness was very impressive. Also, it was very well done and cleaned up well."

"I was so happy with the early completion!"

"My vehicle was ready seven days early and Im so happy for the remarkable service and the ..." Read more

"As always…. Excellent service and it was done 3 days early."

"My vehicle was done when they said it would be!!!"

"DeKalb Collision Center made many messages keeping me informed what they doing, when the parts was coming, when my car will be ready. ..." Read more

"... professional, dependable, and a pleasure to work with. Their communication throughout the process was clear and consistent, and the quality of their work truly exceeded my ..." Read more

"I received a text and a call regarding my vehicle each day during the process."

"Excellent communication and work"

Claudia (Ford owner) reviewed 7/31/26

Like the finished product. Great work.

Molly (Subaru owner) reviewed 7/30/26

It far exceeded my expectations! I was walked through the process, including the insurance assignment and car rental details as well as the work that would be performed on my car. It was done in a day and I was prepared for it to take a couple of weeks - not knowing how long it would be to get the parts, etc. My car was waiting for me repaired and cleaned - like a brand new 2019 Subaru. I am genuinely grateful and impressed.

Jimmie (Hyundai owner) reviewed 7/29/26

Good service

Goog customer service

Good service

Daphne (Lexus owner) reviewed 7/27/26

Susan (Lexus owner) reviewed 7/27/26

Curtis (Honda owner) reviewed 7/27/26

Tiffiny (Hyundai owner) reviewed 7/23/26

Awesome staff! Very professional. Thank you guys so much

Kisha (Lexus owner) reviewed 7/20/26

The process was smooth and quick, the price was fair, and every encounter that I had with any of the staff was pleasant.

My light bulb was not replaced when the repair was done. I had to go to the dealership to get one put in.

Brittany (Mazda owner) reviewed 7/20/26

The airbag light keeps flashing on my car and now the alarm doesn't make a noise when I turn on the alarm

Allen (Hyundai owner) reviewed 7/17/26

I think it is a good organization, but there may be some quality control issues.

The fit of the parts was off and was presented to me as done. There are tool marks and hand prints in the work site. While the handprints are minor, the tool marks scrape to the metal amd I fear will be a site for rust.

The people that I spoke to have been excellent and the connection with Enterprise was a great benefit.

Michael (Subaru owner) reviewed 7/16/26

Repair looks great and thanks for washing the car!

Jennifer (Honda owner) reviewed 7/16/26

Excellent communication and I arrived very frustrated with the insurance company and the tow company and they helped to manage my frustration in a way that they did not have to do. I appreciated that since I was so frustrated having been in a car accident.

Madeline (Toyota owner) reviewed 7/15/26

Repair was done quickly and the communication was clear and consistent, especially Crystal! She truly made the experience hassle free. This was my first time needing to seek a repair for an accident, and she made me truly feel like my car was in good hands.

More flowers for Crystal because she deserves them!!

David (Mazda owner) reviewed 7/13/26

Rashid (Audi owner) reviewed 7/9/26

My experience starting with Crystal was amazingly helpful and professional. The damage was fixed quickly and looks brand new. I would recommend your services to anyone and everyone. Great experience. Thank you!

Maurice (BMW owner) reviewed 7/9/26

Broderick (Dodge owner) reviewed 7/7/26

Kelvin (Lexus owner) reviewed 7/6/26

Timely and courteous

Timely, courteous and professional

Responsive

Rodger (Cadillac owner) reviewed 7/6/26

From start to finish, including the reduction in price due to not needing to remove the tail lights was very much appreciated.

Had a great experience despite the stress of the damage itself.

Cassandra (Chevrolet owner) reviewed 7/6/26

Excellent job

Excellent

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Dekalb Collision

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About Dekalb Collision

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Reviews (880)

717 Customers Rated

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 2.5/5.0

Repair Quality - 2.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 2.0/5.0

Repair Quality - 2.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 3.5/5.0 -

Repair Quality - 2.5/5.0 -

Customer Service - 4.5/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?