Dekalb Collision

4.7 (899reviews)
95%
103 N Clarendon Ave,  Avondale Estates,  GA  30002

In operation 47 years.

NOW OFFERING FINANCING! Visit our website for more information. We started our first Automotive Repair Shop with one goal in mind—delivering outstanding repair services to the people of Atlanta. Our team of certified, expert professionals will pinpoint problems and get you safely back on the road. We are a pre-approved partner with several major insurance carriers - so we can ensure minimal out-of-pocket expense for you. And we guarantee transparency throughout the process, providing top-quality work at a fair price. That is the Happy Harley Experience - come see for yourself!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (899)

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Very nice very professional great communication

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You guys did an outstanding job. The car is gorgeous. One little problem: The "liftgate open" warning light will not go out when the liftgate is closed.

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Great communication Great Work The car looks great and we knew what was happening every step of the way.

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Job well done.

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Job well done.

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I highly recommend DeKalb Collision Center! They’re professional, dependable, and a pleasure to work with. Their communication throughout the process was clear and consistent, and the quality of their work truly exceeded my expectations. I’m extremely satisfied with the results and wouldn’t hesitate to recommend them to anyone in need of collision repairs.

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I highly recommend DeKalb Collision Center! They’re professional, dependable, and a pleasure to work with. Their communication throughout the process was clear and consistent, and the quality of their work truly exceeded my expectations. I’m extremely satisfied with the results and wouldn’t hesitate to recommend them to anyone in need of collision repairs.

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They went out of their way to support and do the right thing.

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All of you are doing great job, Thank you so much

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My Experience

My experience as a woman, in an auto repair setting, was fantastic. The young woman who facilitated my experience was a perfect match for me and I felt reassured by her care and concern. I have not had to use them often (first experience in 2013), but when I have, they have consistently performed beyond my expectations.

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Will choose them again because of their collective ability to exceed my expectations

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My Customer service Representative was fantastic. Her attention to my needs and preferences communicated that I was in a space where I mattered. I have used this company for all of my auto body work since the early 2010s. I have literally never been disappointed once. Thank you for being intentional in selecting a heterogenous group of employees I appreciated the training that was reflected in their focus on their tasks, respectful inter-team interactions and considerate customer support.

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My Experience

Everyone is friendly, the estimates are accurate and work is excellent.

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So far, so good!

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They are all lovely. But whatever AI robot that keeps sending me a survey is getting on my nerves. :-/

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My Experience

Alicia has great customer service skills and kept me informed about the repair regularly. The car was ready as promised and looks good.

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Alicia is great to work with.

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My bumper loose. Not happy at all

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My Experience

I had a great feeling about this shop even before I contracted them. It’s clean, organized, they clearly move through a TON of jobs so I assumed they were efficient and popular. Their communication is excellent, personable, and informative. Work was done to the minute as promised (a little early really.) They walked me through the process and I’m just glad that they’re a Progressive endorsed provider. Kudos to Tyler and the front office team. I wish I could have watched all of the repair to learn more about the process because I find automotive repair to be a noble and artful trade. Wish I could do more myself - but I greatly respect the pros who have dedicated their lives to keeping cars on the road and out of the junk yards. Thanks !

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Highly recommended

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Paint looks great. There’s a noticeable difference in the two sides where the bumper and body joint is - but that’s understandable because the bumper was repaired rather than replaced as discussed. I appreciated the car being cleaned up and washed prior to delivery

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Thank you for expediting in time for the 4th weekebd

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Highly recommend to everyone.

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I had the very best experience possible with Dekalb Collision. The main thing is that they communicated frequently to give me updates and see if I had any questions. They took care of everything for me seamlessly including dealing with my insurance and the finished product was flawless. I highly recommend their shop. A real pleasure to work with.

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Incredible service and follow through.

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