Dekalb Collision

4.7 (899reviews)
95%
103 N Clarendon Ave,  Avondale Estates,  GA  30002

In operation 47 years.

NOW OFFERING FINANCING! Visit our website for more information. We started our first Automotive Repair Shop with one goal in mind—delivering outstanding repair services to the people of Atlanta. Our team of certified, expert professionals will pinpoint problems and get you safely back on the road. We are a pre-approved partner with several major insurance carriers - so we can ensure minimal out-of-pocket expense for you. And we guarantee transparency throughout the process, providing top-quality work at a fair price. That is the Happy Harley Experience - come see for yourself!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (899)

Likely to Recommend

Repair Quality

Professionalism and customer service was outstanding would recommend

Customer Service

My Experience

Fast and professional staff

My Experience

Car looks new

Likely to Recommend

Repair Quality

The car looks like new.

Customer Service

Returned Clean

Likely to Recommend

Very good at business side and the fix it side of the collision business

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Paint matches.

Customer Service

They know me there. It’s reassuring.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

You guys did an awesome job 👍.

My Experience

Service and office staff were superior

My Experience

Likely to Recommend

Repair Quality

Customer Service

Best customer service ever!! I’ve been a customer for years. They kept me updated throughout the process. Location is a little tight but whenever needed I will always get my repair done at Dekalb collision. Highly recommended:)

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

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Likely to Recommend

The service was excellent

Repair Quality

Communication regarding everything pertaining to the repair was excellent. The final result was excellent. We are so very grateful and satisfied with the exceptional repair-thank you!!

Customer Service

Special shout out to Chrystal who was super helpful, knowledgeable , kind and thoughtful!

Returned Clean

My Experience

The bodywork and paint job on the front bumper and back, right quarter-panel of my 2017 Prius was excellent. It absolutely exceeded my expectations -- and I'm a picky person. By the way, the staff at DeKalb Collision have been a pleasure to work with.

Likely to Recommend

I've been there a couple of times over the past two years, and I've always been pleased with the quality of their work.

Repair Quality

The bodywork and paint job on the front bumper and back, right quarter-panel of my 2017 Prius was excellent. It absolutely exceeded my expectations -- and I'm a picky person.

Customer Service

Alicia and Crystal are great to work with. Indeed, everyone there is very pleasant, which is a sign of a well-managed business.

Returned Clean

Likely to Recommend

Repair Quality

Great provider. Excellent communication, easy process, helpful and courteous and does a seamless repair.

Customer Service

Returned Clean

My Experience

My car makes a sound when after I put it.in park and engage the safety brake. It makes this grinding noise when I get out of the car and I only weigh 125 lbs. Also, there is a growling sound when I drive 35-50 mph from the engine.

Likely to Recommend

Repair Quality

I have sent you numerous communications about my car. It makes a grinding noise now btw 20-40 mph and when I brake. Please call 646-431-8701

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I'm satisfied with the repairs completed to my vehicle. However I'm not as pleased with the customer service. There were occurrences where I was left with am associate and I was confused about the repairs applied and didn't have an understanding of the process of the repairs. Also there were screws left in my vehicle and one of them had lodged itself in the seat tray which prohibited me from putting the seat back all the way. Left over car parts show uld not be kept in a vehicle for cases like such to occur. There was one associate which was very knowledgeable and outstanding while providing customer care but I can't speak the same for the others I interacted with.

Customer Service

One associate was outstanding while the others didn't seem as knowledgeable and kind during the process

Returned Clean

My Experience

The service was excellent Deandra kept me informed of every step in the process she was very professional and friendly

Likely to Recommend

I will definitely recommend them to all my friends & family

Repair Quality

Great service & friendly staff

Customer Service

I was very pleased

My Experience

Tyler is the man.. Everyone is awesome and very helpful I will forever recommend this location

Likely to Recommend

I love that location

Repair Quality

Customer Service

Returned Clean

My Experience

Quick service, courteous customer service and informative staff.

Likely to Recommend

Repair Quality

Customer Service