Dekalb Collision
In operation 47 years.
NOW OFFERING FINANCING! Visit our website for more information. We started our first Automotive Repair Shop with one goal in mind—delivering outstanding repair services to the people of Atlanta. Our team of certified, expert professionals will pinpoint problems and get you safely back on the road. We are a pre-approved partner with several major insurance carriers - so we can ensure minimal out-of-pocket expense for you. And we guarantee transparency throughout the process, providing top-quality work at a fair price. That is the Happy Harley Experience - come see for yourself!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Deandra was kind, helpful & patient. I truly enjoyed working with her. Thanks, Deandra. What soured my experience was being charged $17.50 to use my debit card in order to pay! I had to pay a fee for the shop to take my money! Please make that make sense. There are signs on the door advertising the acceptance of Visa & Mastercard along with a sign in clear view about storage fees. What I did not see in clear view or written on my paperwork was a fee of $17.50 for using a card. I didn't have a way to leave in order get another form of payment since I took a rideshare nor did I have time. I didn't appreciate being told about this fee after I handed over my card. All things considered what choice did I have but pay?
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Deandra is professional & kind. She did an amazing job keeping me updated on the repairs. I truly appreciate her efforts. However, I was NOT happy about the $17.50 charge for using my card. That fee is outrageous & truly dampened the overall customer experience. Basically I had to pay you to take my money. It would have been helpful to see that in writing in the shop just like the notice regarding the $50 storage fee after 24 hours of completed repair. The signs on the door clearly have major cards listed but no mention of this exorbitant fee. I could have easily brought another form of payment.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Everyone shop experience this type of service excellence
Repair Quality - 5.0/5.0 -
The quality of the work is excellent
Customer Service - 5.0/5.0 -
CJ and the receptionist was awesome. They let me know everything, kept me in the loop. They treated me like family.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was nice, knowledgeable, and set the correct expectations
Customer Service - 5.0/5.0 -
Very friendly and nonrobotic
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
This process was less than the quality I was expecting, considering that the collision was not intense. The extra supplements seemed excessive. Time management was horrible. Was quoted 3.8k and 1 wk repair time. Ended at 5.7k and over 1 month repair time. Unexceptable.
Likely to Recommend - 0.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 2.5/5.0 -
No care and concern given
Returned Clean
My Experience - 5.0/5.0 -
Gerard was incredibly helpful and kind while I worked out insurance details, before even bringing my car into the shop. My car looks great, and is so clean!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks like new, great work! Thank you!
Customer Service - 5.0/5.0 -
Very kind and polite staff
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was courteous and professional. I received my vehicle in a timely and it looks good as new. Great job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
From start to finish, was kept in the know about the status of my vechile.
Customer Service - 5.0/5.0 -
Excellent and professional
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone I spoke to from the collision center was kind and helpful. My whole experience was a delight.
Returned Clean
My Experience - 5.0/5.0 -
Staff great every step of the way, car looks back to it's new status, and clean too! Thanks, everyone. I won't hesitate to recommend you.
My Experience - 5.0/5.0 -
DJ was so awesome! Kept me informed all along the way.