Dekalb Collision

4.7 (898reviews)
95%
103 N Clarendon Ave,  Avondale Estates,  GA  30002

In operation 47 years.

NOW OFFERING FINANCING! Visit our website for more information. We started our first Automotive Repair Shop with one goal in mind—delivering outstanding repair services to the people of Atlanta. Our team of certified, expert professionals will pinpoint problems and get you safely back on the road. We are a pre-approved partner with several major insurance carriers - so we can ensure minimal out-of-pocket expense for you. And we guarantee transparency throughout the process, providing top-quality work at a fair price. That is the Happy Harley Experience - come see for yourself!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (898)

Likely to Recommend

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Customer Service

My Experience

I am completely satisfied, they did an excellent job. I think it took a while but it was worth it.

My Experience

I’m satisfied with the work job well done I would recommend your senate all my friends if needed. Thank you so so much.i like your staff, keeping me updated on everything also

Likely to Recommend

Yes, they are very good very friendly and have manner of respect. I love them for being so very respectful. Yes, I will recommend friends to Dekalb Collision Center because I enjoyed the way my car was fixed and they are very good and easy to work with.

Repair Quality

In the front of the bumper, there is a Mark of glue and there is something that was a broken part in the front lower bumper in the front and was glue but not neat

Customer Service

Beside of my notation, everything was good, and I would love to recommend anybody to the company and the people who works there. They are are good people good manner great respect I love it.

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Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Everyone was so nice with great customer service. They made you feel welcome. They also explained everything in detail.

Customer Service

Excellent customer service.

Likely to Recommend

Repair Quality

Got the job done on time.

Customer Service

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Customer Service

My Experience

The team kept me abreast of the progress that they were making as they repaired my car. Everyone was very cordial.

Likely to Recommend

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Customer Service

Everyone was courteous and polite.

My Experience

Tyler was great. He kept good communication with me and was professional and kind

Likely to Recommend

Repair Quality

My back right passenger door was brought back to me broken. When I got my car back the 1st time there was glass still in the back, plastic on the inside bulging out. My door was put on incorrectly with a huge gap. I came back to have it fixed and it still had a gap. I just don’t understand why my car was given back to me subpar and just in general unprofessional. Why would you give me my car back with my door on correctly, twice! To top it all off, my car reeked of cigarette smoke and I had asthma. That’s a huge problem! Everytime I’ve come in, the people are just joking around on their phones, the front desk girl was irritated at me because I told her my deductible was $250 not $500, she got an attitude but corrected herself when she found out I was right. My insurance is paying you guys for my repairs. I don’t understand from a personal perspective if they were in my shoes, would they want their car returned in that condition? I highly doubt it. I am very dissatisfied with this place.

Customer Service

Returned Clean

My Experience

I would definitely recommend. They kept me informed with what was going on with my car and answered any questions that I had. And my car was finished before the projected done date.

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Returned Clean

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Repair Quality

Very organized no issues with my car so far. Great customer service 👏 Tyler and his team do well. I would highly highly recommend this place. 👌

Customer Service

Returned Clean

My Experience

The whole process was very smooth and satisfactory. I was kept in the loop through regular updates. The repair was delivered according to schedule. My company bract person Deandre transparent and professional

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Returned Clean

Likely to Recommend

Repair Quality

Great job on our car once again! We greatly appreciate the excellent work at DeKalb Collision. Alicia was extremely helpful with our car and overall experience.

Customer Service

Returned Clean

My Experience

Very satisfied and was kept informative

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Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent experience from start to finish!

Customer Service

Ditto!

Returned Clean

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