Dekalb Collision
In operation 47 years.
NOW OFFERING FINANCING! Visit our website for more information. We started our first Automotive Repair Shop with one goal in mind—delivering outstanding repair services to the people of Atlanta. Our team of certified, expert professionals will pinpoint problems and get you safely back on the road. We are a pre-approved partner with several major insurance carriers - so we can ensure minimal out-of-pocket expense for you. And we guarantee transparency throughout the process, providing top-quality work at a fair price. That is the Happy Harley Experience - come see for yourself!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I appreciate being updated almost daily on the status of my vehicle. Every person that i encountered was pleasant! Deandra worked with my vehicle and she was a pleasure. They finished my car a week earlier and even with a needed follow up they were attentive and kept me updated. I really appreciate their stellar business.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you so much. I will be leaving a review over the weekend. Have a great day.
Likely to Recommend - 5.0/5.0 -
I’m telling everybody
Repair Quality - 5.0/5.0 -
Thank y’all for fixing my baby. I’m so happy with everything. I appreciate y’all so much. I am working on a fantastic google review of y’all. Couldn’t believe y’all saved the factory hood. I was shocked because I thought it was replaced then I opened the hood a realized you have a very talented body man. I can usually spot those repairs from a mile away. Just amazed and appreciative
Customer Service - 5.0/5.0 -
This is the way customer service should be. I was kept in the loop and up to date at all time
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good job on my car
Customer Service - 5.0/5.0 -
Superb customer service. Ms . Felicia was very attentive to making sure my car was repaired to Mt satisfaction. The receptionist was great
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
DJ was friendly and consistently stayed in touch with me regarding progress on the repairs and when the vehicle would be ready. He along with the others in interacted with in the front office provided excellent service, thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
DJ was super attentive and kept us up to date on progress if repair and time line. He was easy to reach by phone and email . Front desk associates were professional and helpful with all questions and process.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The service and customer service was impeccable… Five stars all the way.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
All repairs were consistent with the initial estimate in terms cost and timing. Duane and other staff were courteous and accommodating. Communication was timely.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Good communication. Courteous service.
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The time frame on completion. I wasn't that satisfied.. It took longer than I expected., However, The work that was done on my Nissan was outstanding. So overall I am way up please. And believe it takes time. To be perfect.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
They did a great job repairing the trunk and the rear lights . The only challenge is they did not fix the light bulbs. The lights are not working in the back.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I just had a great experience and would recommend yall to anyone who needed it.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
This is our 3rd times using Dekalb Collision for repairs. Unfortunately Deandre Reic was there handling our repairs. She instructed me to call the insurance company for additional repairs just for her to call them and tell them she didn’t feel that the damage was from the initial incident. At no time was I asking her to be dishonest but didn’t appreciate being told to do something when she very well know she had me doing it for no reason. Her customer service was very poor.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
not good communications
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quick turnaround and excellent job done