Delaware Collision

4.6 (165reviews)
89%
320 London Rd,  Delaware,  OH  43015
Services
  • Free Estimates
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (165)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Already sent two new customers to them

Repair Quality

Uneven Gaps between body parts were addressed during estimate from the estimator but were not addressed by the repairman in the shop

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The quality of the repair so far is great. They even cleaned the interior of the car for me. I was particularly impressed with Theresa. She was very knowledgeable about the process and her customer service is amazing. Thank you for a job well done

Customer Service

All of the employees there were polite and helpful. But again, I was so impressed with Theresa. She was extremely knowledgeable about the business. She followed up with me to let me know each stage of the repair process. I was a police dispatcher for 36 years so I know about dealing with people. As I observed her dealing with other customers while waiting for my car, I was very impressed with her knowledge, politeness, and efficiency. You are lucky to have such an employee

Returned Clean

Likely to Recommend

I’ve used them twice

Repair Quality

Got it done in a week

Customer Service

Returned Clean

Likely to Recommend

100% would recommend

Repair Quality

Delaware Collision went above and beyond to repair our car.

Customer Service

100% satisfied. Would not go anywhere else.

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Likely to Recommend

Already have.

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent experience. Worked diligently with the difficulties posed by my insurer to repair the car as cheap as possible and provided evidence and justifications to perform work of a higher standard.

Customer Service

Everyone I interacted with was knowledgeable and wanting to provide high service.

Returned Clean

Likely to Recommend

Already have

Repair Quality

They were wonderful from the begining to the end of the process.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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Likely to Recommend

Repair Quality

I had a pretty tough job, and they were able to work through all the issues. My car is as good as new.

Customer Service

Teresa is great to work with. She knows her job better than anyone.

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Likely to Recommend

Great experience.

Repair Quality

Great communication with adjuster and scheduler. Car was quickly repaired and work was well done.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I was very satisfied with the work that was done. However I thought having my car away almost an entire month was a bit excessive. But that is my only problem

Customer Service

Returned Clean

Likely to Recommend

Because you are understanding and ready to rectify what is not right.

Repair Quality

Work looked done well but lacked supervision. HAC caps were not replaced. Radiator reservoir not filled. Engine and hood not cleaned of spills. Bumper not set. This brings doubt of the unseen part of the work. Though I feel the Work was good hence a 6.

Customer Service

More than willing to do to make sure you are satisfied.

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Likely to Recommend

Repair Quality

Customer Service

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My Experience

The service was very fast! Everyone there was kind and always greeted me with a smile! I will always recommend them to everyone for their car needs!

Likely to Recommend

Repair Quality

Customer Service

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My Experience

My Experience

On time and on budget. The staff was cordial and listened to the owners coments. Thanks for patience and understanding.

Likely to Recommend

Would definitely recommend!

Repair Quality

D.A.S. was great! Very happy with the service and outcome of the repairs on my car.

Customer Service

Communication was great and helped manage my expectations along the way.

Returned Clean

My Experience

Everyone at DAS Collision Center is friendly and professional. Our car looks fantastic!