Demontrond Conroe

4.9 (1,573reviews)
97%
303 Ark Drive,  Conroe,  TX  77304
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Shop AssistantSparkles

In operation 73 years.

"Established in 1953. The DeMontrond® family business was established in Houston in 1953 but dates back to 1914 with the first Buick franchise in Texas. Our family of dealerships is an established group of family-owned and operated automobile and recreational vehicle dealerships serving the greater- Houston area from Conroe to Texas City."

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat 8:00 am - 1:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
I-Car
Jeep
Nissan
Ram

Reviews (1,573)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with many highlighting exceptional repair work that left vehicles looking brand new. The team demonstrated strong communication throughout the repair process, keeping customers informed at every step via texts, calls, and updates. Timeliness was generally well-received, with several customers noting repairs were completed on or ahead of schedule, even when parts delays occurred due to factors outside the shop's control. Customers appreciated the professionalism, friendliness, and thoroughness of the entire team. A recurring highlight was the complimentary vehicle cleaning upon pickup. A few customers noted areas for improvement, including more proactive communication during the repair process, ensuring all components are properly reinstalled, and addressing vehicle cleanliness concerns upon return.
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"... the repair process and made everything seamless. The quality of the work exceeded my expectations — my vehicle looks brand new again. You can tell ..." Read more
"... representative for repairers of my vehicles. The quality of repairers and service is always up to OEM standards. The service is great." Read more
"The car looks amazing! Like I just drove her off the showroom floor."
"Repair was good minus few screws left off and some items stolen from my vehicle."
"Was happy to get my truck back with a great repair done. The experience was nice and fast. Will always bring my vehicles to your shop."
"Communication even if other issues popped up and it wasn't ready by first date given. I was always notified."
"was not informed at times requested. I had to initiate the request - I received a text my car was done several days after I picked it up"
"Great communication. No issues with any of part of the process."
"Communication was limited"
"... taken care of and every question I had was answered. I got very frequent calls which helped a lot!" Read more

My Experience

99 %.- but i get a warning message "unable to perform break assist - see manual" when I put car in reverse.

Likely to Recommend

My car is a Ford, but they still were able to complete the repair. Very happy.

Repair Quality

Very accommodating and took great care to ensure everything was done properly.

Customer Service

Very friendly and thorough.

My Experience

Chelsea was great, Lance with Enterprise was great, but the RAM owner is me, Aldon Lee Pell Jr.

Likely to Recommend

The shop always does good work.

Repair Quality

The windshield has a leak and it whistles when I drive. I have to call Chelsea at my break.

Customer Service

Chelsea was fantastic!!! Kept me informed all of the time! Thank you Chelsea!!!

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Did a great job on my car repair. Took a little longer than I would have expected but the results were perfect

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

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Repair Quality

The car looks amazing! Like I just drove her off the showroom floor.

Customer Service

They were great. Kept me informed and updated. Super friendly

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Chelsea and the whole team provided great service. Thank you.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

They were amazing and accommodating. Excellent service

Customer Service

My Experience

Chelsea was great to work with!

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Repair Quality

Customer Service

Returned Clean

My Experience

Chelsea was amazing! So was everyone including Enterprise car rental! Very pleasant experience from start to finish with car repair ! The car was amazing again and was extremely clean inside and out !

My Experience

I always choose the original manufacturer representative for repairers of my vehicles. The quality of repairers and service is always up to OEM standards. The service is great.

Likely to Recommend

Repair Quality

Great work and Chelsea even took the truck over to service to get maintenance done while waiting on parts.

Customer Service

Returned Clean

My Experience

Great communication. No issues with any of part of the process.

Likely to Recommend

Repair Quality

Chelsea was very helpful

Customer Service

Returned Clean

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Repair Quality

I am a returning customer very happy with your work

Customer Service

I am a returning customer happy with your work

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

DeMontrond kept me updated throughout the entire time my car was getting repaired. Chelsea was very helpful with everything. My car was finished by the approximated day they gave me and the car looked as if it’ was crashed into. They gave me all the instructions that i needed to follow.

Likely to Recommend

Repair Quality

My car looks like it wasn’t in a wreck. I got my car back at the estimated time frame that they gave me. Chelsea kept me updated throughout the entire process. Would definitely recommend this place!

Customer Service

Chelsea was great!

Returned Clean