Dempsey Adams Auto Body

5.0 (118reviews)
100%
1837 Madison Ave,  Granite City,  IL  62040
See Photos
Instant Estimate

In operation 63 years.

Dempsey Adams Auto Body is Granite City, Illinois’s trusted auto body repair shop, proudly serving the community for generations. Our certified technicians specialize in comprehensive services, including collision repair, paintless dent removal, hail damage repair, auto body painting with computerized color matching, and spray-in truck bed liners. We work with all insurance companies and offer free estimates and lifetime warranties, . Experience top-tier customer service and get back on the road with confidence. Call Dempsey Adams Auto Body today.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Call
Email

Reviews (118)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering outstanding repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for professionalism, friendliness, and going above and beyond, including delivering vehicles to customers homes when needed. Communication is a standout strength, with customers appreciating regular text and phone updates throughout the repair process. Timeliness is frequently highlighted, with many vehicles completed ahead of schedule. A few customers noted minor areas for improvement, such as communication gaps during the process and small finishing details, but these were exceptions in an overwhelmingly positive collection of feedback.
AI-Generated from reviews written in the last 12 months
Select to learn more
"The MOST courteous, welcoming crew ever!!!! My car looks brand new and they even discovered a feature in my car that needed to be fixed that I didnt even ..." Read more
"... repainted the bed lid, and installed two new wheels. The final product was perfect, and cleaner inside AND out than when I bought it. 1010!" Read more
"... great people. They know how to treat the customer. You cant tell my car was in an accident after the repairs." Read more
"You did a fantastic and prompt repair. Thank you so much!!!"
"Amazing job, quality work in a very quick time frame. Cant even tell the car was wrecked"
"I had my Jeep back within 48 hours and earlier than quoted."
"Early! Appreciate it!"
"Service was great. Work was done quickly and quality was top notch."
"... non-industry workers probably wouldnt understand. The final product out weighed it being delivered a few days beyond the bid." Read more
"My appt was a month away, they said bring in early and they could work on it in their spare time. Still done very fast."
"... insurance. Got me in the same day of accident and we're very informative and understanding." Read more
"The communication was great; I love the texting system thats in place. The employees were helpful and kind. ..." Read more
"All personnel were very helpful. Took the time to explain the repair that was needed. They were also on time from what they told me. Its ..." Read more
"I never heard from them until I picked up. I wouldve like to know what damage they found."
"... gave them the correct phone number to contact me and they continued to use the number that was my daughters" Read more

My Experience

Very friendly, helpful and got my repairs done very quickly. I have used this company a couple of times.

My Experience

Thank you so much for a job well done, start to finish.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very great customer service. Deena was extremely helpful. Totally satisfied with the repair

Likely to Recommend

Highly recommend this company and their services

Repair Quality

Excellent service, great work true professional company

Customer Service

Excellent

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very kind and caring. My son had an accident and they can to tow very quickly and with care. Every call we had they were thorough and took the time with me that I needed. Unfortunately the car was totaled but their service on this difficult journey was amazing!

Likely to Recommend

Repair Quality

Quick to respond, kind, thorough

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They did exactly what they said in the amount of time that they said it would take even though I moved the date for the repair. The repair looks perfect.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Service was great. Work was done quickly and quality was top notch.

Likely to Recommend

I always recommend Dempsey Adams. I personally have been a customer for well over 35 years.

Repair Quality

Always a great experience, which is why I continue to use Dempsey Adams when needed.

Customer Service

Very satisfied with customer service. They take the time to listen, and never rushed me through the process of explaining what would need to be done to repair the damage to my car.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I’d recommend them to anyone.

Repair Quality

My 2020 F-150 was side swiped late one night while parked in front of my house. The damage to the driver’s side was such that it was close to being a total loss. While providing regular updates throughout the process, Dempsey Adams flawlessly replaced nearly the whole side, repainted the bed lid, and installed two new wheels. The final product was perfect, and cleaner (inside AND out) than when I bought it. 10/10!

Customer Service

My 2020 F-150 was side swiped late one while parked in front of my house. The damage to the driver’s side was such that it was close to being a total loss. While providing regular updates throughout the process, Dempsey Adams flawlessly replaced nearly the whole side, repainted the bed lid, and installed two new wheels. The final product was perfect, and cleaner (inside AND out) than when I bought it. 10/10!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The communication was great; I love the texting system that’s in place. The employees were helpful and kind. The work was completed in a timely fashion. They were able to fix my car and she looks great! They went above and beyond for me and I’m super grateful. Wonderful experience and I would definitely recommend them

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

You always do a fantastic job with my vehicles. Thank you for helping with finding the right part and the repairs.

Likely to Recommend

Very pleased with all aspects of the service provided.

Repair Quality

Speedy service. Completed even sooner than anticipated. The vehicle looks great.

Customer Service

Keep us updated every step of the way.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Wonderful service, explained every thing they were going to do up front. Updates came every day. Completely satisfied.

Likely to Recommend

Repair Quality

Professional people

Customer Service

Wonderful costumer service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very quick and quality work. Highly recommend!!

1 - 20 of 118

Auto body shops nearby

view more shops in: Granite City  |  62040